GuildWiki:Software and technical issues/Bugs

Please make note of any bugs you encounter in the wiki here. Click edit and follow the directions in the text area that appears.

Can't find your bug? Maybe it has been Resolved.

Server clock
Page: N/A

Problem: The server's clock is off again. It is running approx. 20 minutes slow the last time I checked (last night).

Submitted By: --Rainith 12:14, 16 June 2006 (CDT)

Multi-page category not showing subsequent paged for logged-out account (appears cache related)
Page: Category:Glossary (one known example)

Problem: If logged in, clicking "Next 200" or "Previous 200" correctly changes pages to view additional items. If logged out and browsing from an IP address, I can only get the next/previous page to show if I do an "&purge" on the screen.

Comments:

Submitted By: --- Barek (talk &bull; contribs) - 09:27, 14 June 2006 (CDT)
 * I haven't been able to replicate this. Still an issue? Gravewit 11:15, 12 July 2006 (CDT)
 * I just logged out and went to Category:Glossary; when I clicked "Next 200" the screen didn't roll forward to the next page of entries.
 * When I logged back in and went to that page, clicking "Next 200" did change to the next page of entries. Some sort of weird chaching problem, but only appears when not logged in for some reason.  Not sure if anyone else is seeing this though, or if it's just me. --- Barek (talk • contribs) - 23:28, 13 July 2006 (CDT)
 * I have this problem - I don't have an account, and find I can't move from page to page on the Glossary; it simply redisplays the data from the first page. I've found this happens with both Firefox 1.5.x and IE 6 on multiple machines. I'm not sure how to purge the page, so I can't test that from here but clearing my browser cache doesn't seem to make a difference. 80.5.160.25 16:56, 17 July 2006 (CDT)

False Ban Message (Spam Filter?)
Page: all

Problem: If a user not logged in makes two edits within short time he will receive a message that his IP has been banned. But that is not true. If you wait a while, then try again, you can edit just fine. This is probably caused by some kind of spam filter.

Comments: None

Submitted By: --195.33.166.40 03:35, 24 April 2006 (CDT) (Tetris L)


 * I occasionally get this error message (that I've been banned by Adam.skinner) on my first click to edit; just re-trying immediately after seems to resolve it for me. Doing two edits in a short time doesn't seem to be a requirement for this error. --161.88.255.140 14:55, 26 April 2006 (CDT)
 * FYI: Just got one when I clicked "Save Page" for the above post. Clicking "Back" then saving again worked with no error the second time.  Unable to upload screenshot due to Login error (must be logged in to upload, and I need a new password emailed to login).   Here's the text of the error below. --161.88.255.140 15:02, 26 April 2006 (CDT)

User is blocked From GuildWiki Jump to: navigation, search Your user name or IP address has been blocked by Adam.skinner. The reason given is this: Vandalism You may contact Adam.skinner or one of the other administrators to discuss the block. Note that you may not use the "e-mail this user" feature unless you have a valid e-mail address registered in your user preferences. Your IP address is 161.88.255.140. Please include this address in any queries you make.


 * A user PMed me in-game and told me he got that message and it said Rainith banned him. He used to get occassional Adam.skinner messages, now he gets Rainith ones. Just thought I would mention that. --Karlos 07:29, 16 June 2006 (CDT)


 * I'm not sure about this one still. Can I get in contact with anyone who's had this happen? Gravewit 18:48, 21 June 2006 (CDT)
 * That happen to me this week. It only happen once and it was from work.  Said ban for "Die Spammer, Die!" or something like it.&mdash; ├ A  ratak  ┤  09:07, 17 July 2006 (CDT)
 * I've gotten the Die Spammer, Die message too :S --Sami 20:23, 17 July 2006 (CDT)

(Not so) Special pages
Page: Special:Specialpages

Problem: The Special pages page seems to be missing all the normal special pages. I see the Admin special pages, but none of the normal ones.

Comments: Someone else mentioned this somewhere, but I wanted to put in an official report.

Submitted By: Rainith 16:56, 12 February 2006 (CST)

Notes:


 * I get this problem too - I cannot see ANY of the Special pages (not an admin). This just seems to be since we moved to the new server... Kidburla 22:52, 13 February 2006 (CST)
 * it was me and I can't remember where. still all blankety -_- 00:06, 20 February 2006 (CST)
 * They're back 04:44, 23 February 2006 (CST)
 * Still having a problem with them. Seems I can get them to show up by refreshing the page a few times.  --Rainith 04:50, 23 February 2006 (CST)
 * I get the same problem. For me it seems to depend on which page I am on when I click the link. Doesnt seem to make sense. --Xeeron 20:24, 23 February 2006 (CST)
 * For me the Special pages page is ALWAYS blank, ever since the problem started. -PanSola 11:21, 1 March 2006 (CST)

In the meantime I figured out what some of them are called, and put them under Specialpages. -PanSola 17:28, 2 March 2006 (CST)


 * This seems to work for me now. It's been working every time since I upgraded to 1.6.1. Can anyone clear their cache, test it, and confirm? Gravewit 08:54, 9 April 2006 (CDT)


 * I'm still having issues with it. Even after clearing my cache.  In fact I can clear my cache and have it change, irregardless of what it was before.  i.e. If I have all the special pages, I clear cache and refresh and they're gone.  If I repeat that, they come back.  --Rainith 19:58, 9 April 2006 (CDT)
 * This is still an issue for me. Fortuneately, I had added most of the ones I needed to my user page; but that doesn't help everyone else. --Barek 20:26, 9 April 2006 (CDT)


 * This problem had been resolved (I think), but with the 1.7.1 upgrade, it has re-surfaced. I still have most of the special pages linked from my userpage; but the general special pages link needs to be fixed again. --- Barek (talk • contribs) - 01:01, 17 July 2006 (CDT)
 * What Barek said. Same problem here. --[[Image:TurningL sml.gif|Tetris L]] 03:42, 17 July 2006 (CDT)


 * The special pages link is working for me again. This appears to be resolved. --- Barek (talk • contribs) - 17:13, 17 July 2006 (CDT)

Mis-floating Categories
Page: Previewing some pages.

Problem: Sometimes in preview, the bar showing the categories will float on top of the edit box for the article. Adjacent is an example.

Comments: This is reminicent of the old problem we had with the About Disclaimr bar. I am sorry, it does not appear consistently so I cannot pin one article where it always happens.

Submitted by: --Karlos 17:12, 1 November 2005 (EST)


 * Is this still happening occasionally? Gravewit 08:56, 9 April 2006 (CDT)


 * Not recently. --Karlos 22:16, 21 June 2006 (CDT)

Spam-prevention is wonky
Argh, what a pain in the hinie. The spam-prevention thingy that stops edits from going through also clears the Summary, so I had a nice round of he-said-she-said with the system because I'd fill out the summary, submit, get the spam-protection challenge instead, fill that out, submit, get the "you forgot the summary"-reminder, fill out the summary again, get a new spam-protection challenge... etc, etc. ad nauseum. --Bishop (rap|con) 12:19, 6 May 2006 (CDT)


 * Looking into this! Thanks. Gravewit 17:07, 6 May 2006 (CDT)


 * Also note that the spam blocker is triggered by previews, and that it resets not only the summary but also the "This is a minor edit" checkbox. It has happened to me soooooo many times that I finished writing an article, hit preview, check it again quickly and find no errors, then hit submit and get the anti-spam message, which means that I have to re-type my summary to re-check the minor edit tickbox. Very annyoing. --[[Image:TurningL sml.gif|Tetris L]] 04:47, 21 June 2006 (CDT)


 * Is this happening a lot to people? Gravewit 18:50, 21 June 2006 (CDT)


 * I used to get this problem too but I don't seem to get it any more (say for the last week at least it's been ok) --Xasxas256 10:16, 25 June 2006 (CDT)

Image Memory Problem
Noticed trying to get into a few articles this lil' error message Fatal error: Allowed memory size of 12582912 bytes exhausted (tried to allocate 7680 bytes) in /usr/home/guildwiki/public_html/includes/Image.php on line 1150. Passing the buck :P --Gares Redstorm 17:28, 6 May 2006 (CDT)

：Those images are too big. Please report exactly which images are causing the trouble. -PanSola 10:04, 9 May 2006 (CDT)


 * Thats what I figured, but I can't get into the article to remove them or even find which ones are causing the trouble. Try opening the article, The Falls. The only think I can think of is that someone placed image(s) of the Balthazar shrine and such on one page. --Gares Redstorm 11:02, 9 May 2006 (CDT)


 * The Falls page has been fixed by Tanaric. --Rainith 21:20, 14 May 2006 (CDT)
 * In the particular case of The Falls, the offending image is image:The_Falls.JPG, but I think it's associated with the other problems the server is having, which reduces the available memory used to display images. -PanSola 00:58, 15 May 2006 (CDT)

Yet another Search problem
Page: The search page, Pei the Skull Blade and probably many more.

Problem: The page is not showing up in the Search window for the following search strings: "pei", "pei the blade", "pei blade" and a few more.

Comments: I'm not sure wether this is a bug, but if the page is not showing up if you type the first name of a mob, it totally defeats the purpose of having a search function...

Submitted By: ~ Nilles (chat) 09:59, 25 June 2006 (CDT)


 * As I see it you'll only get an Article Title Match if you've typed in the whole article's name correctly. If you search for say "Pei's Blades" which is contained in the article, it'll get a Page Text Match. Unfortunately the term "Pei the Skull Blade" isn't contained in Pei the Skull Blade, it's just the articles' title. Also notice that it's "Pei's Blades" and so searching for Pei is no good either, although searching for "Pei's" will generate a Page Text Match. --Xasxas256 10:12, 25 June 2006 (CDT)
 * I added the text "Pei the Skull Blade" within the article Pei the Skull Blade, still no good on the search; although there may be an indexing routine that needs to run at a scheduled time before it will work.
 * Oddly, searching for "skull blade" or "pei skull blade" does result in a valid search result. But searching for "pei blade" it's not on the first page of results, but is the 36th match in the Article title matches.  This suggests to me that the word "Pei" is not being treated as a searchable term, but is instead ignored much like common words like "have" and "from", which are not indexed.  --- Barek (talk • contribs) - 11:54, 25 June 2006 (CDT)
 * Perhaps words of length three or less aren't indexed. --68.142.14.40 12:05, 25 June 2006 (CDT)
 * Maybe. But as for the wiki, I think it should index all words from page titles except for dictionary words (like "the", "on", "to", "and"). ~ Nilles (chat) 06:12, 26 June 2006 (CDT)


 * By default MySQL does not fulltext index words under 4 characters in length. See the mysql manual:
 *  Some words are ignored in full-text searches:
 * Any word that is too short is ignored. The default minimum length of words that are found by full-text searches is four characters.
 * Words in the stopword list are ignored. A stopword is a word such as “the” or “some” that is so common that it is considered to have zero semantic value. There is a built-in stopword list, but it can be overwritten by a user-defined list.
 *  &lt;LordBiro&gt;/&lt;Talk&gt; 01:47, 27 June 2006 (CDT)

Wrong permissions
Probably caused by the recent update to 1.7.1, but now the permissions on the server are all wrong. Visiting the Special:Upload page gives me this: The upload directory (/usr/home/guildwiki/public_html/images) is not writable by the webserver.. Also, I think this image shows what I mean. &mdash; Galil  21:43, 16 July 2006 (CDT)
 * Looks like that initial problem was fixed, but now the old upload bug is back, but for everything that I try to upload.
 * Could not copy file "/var/tmp/phpBX57TC" to "/usr/home/guildwiki/public_html/images/7/77/Plague_Remedy.jpg".
 * As an example. --Rainith 00:37, 17 July 2006 (CDT)
 * I'm also seeing several problems with images. Randomly, some pages seem to have problems with their images (one example of many: Dragon_Mask).
 * I also noticed that the menu in the "navigation" and "toolbox" sections appear to have been reset, as "Report a Bug" no longer shows in the toolbox. --- Barek (talk • contribs) - 00:47, 17 July 2006 (CDT)
 * Some (all?) old versions of image are no longer available also (even though they are listed still). --Rainith 00:48, 17 July 2006 (CDT)
 * The link to the forums is gone. Here are some more pages where the failed-to-load images are preventing edits: Akin Broadcrest and Tahnnakai Temple (Location). --Ab.Er.Rant @ User:Aberrant80 (msg) 01:46, 17 July 2006 (CDT)
 * Dunno if this helps but same thing is happening to The Falls. --Vortexsam 02:08, 17 July 2006 (CDT)
 * Err... what I meant was that after saving it, there' a bunch of error messages --Ab.Er.Rant @ User:Aberrant80 (msg) 01:54, 17 July 2006 (CDT)
 * Another big thing, look at my userpage and see lotsa stuffs:

Warning: mkdir [function.mkdir]: Permission denied in /usr/home/guildwiki/public_html/includes/GlobalFunctions.php on line 1574 Warning: imagecreatefrompng(/usr/home/guildwiki/public_html/images/9/97/Crystal_kthememgr.png) [function.imagecreatefrompng]: failed to open stream: No such file or directory in /usr/home/guildwiki/public_html/includes/Image.php on line 1230 Warning: imagecopyresampled: supplied argument is not a valid Image resource in /usr/home/guildwiki/public_html/includes/Image.php on line 1238 Warning: imagepng [function.imagepng]: Unable to open '/usr/home/guildwiki/public_html/images/thumb/9/97/Crystal_kthememgr.png/42px-Crystal_kthememgr.png' for writing in /usr/home/guildwiki/public_html/includes/Image.php on line 1239 Warning: imagedestroy: supplied argument is not a valid Image resource in /usr/home/guildwiki/public_html/includes/Image.php on line 1241 Warning: mkdir [function.mkdir]: Permission denied in /usr/home/guildwiki/public_html/includes/GlobalFunctions.php on line 1574 Warning: imagecreatefromjpeg(/usr/home/guildwiki/public_html/images/8/80/Eyeglasses.jpg) [function.imagecreatefromjpeg]: failed to open stream: No such file or directory in /usr/home/guildwiki/public_html/includes/Image.php on line 1230 Warning: imagecopyresampled: supplied argument is not a valid Image resource in /usr/home/guildwiki/public_html/includes/Image.php on line 1238 Warning: imagejpeg [function.imagejpeg]: Unable to open '/usr/home/guildwiki/public_html/images/thumb/8/80/Eyeglasses.jpg/45px-Eyeglasses.jpg' for writing in /usr/home/guildwiki/public_html/includes/Image.php on line 1273 Warning: imagedestroy: supplied argument is not a valid Image resource in /usr/home/guildwiki/public_html/includes/Image.php on line 1241 Warning: mkdir [function.mkdir]: Permission denied in /usr/home/guildwiki/public_html/includes/GlobalFunctions.php on line 1574 Warning: imagecreatefrompng(/usr/home/guildwiki/public_html/images/f/ff/Exquisite-battery_plugged.png) [function.imagecreatefrompng]: failed to open stream: No such file or directory in /usr/home/guildwiki/public_html/includes/Image.php on line 1230 Warning: imagecopyresampled: supplied argument is not a valid Image resource in /usr/home/guildwiki/public_html/includes/Image.php on line 1238 Warning: imagepng [function.imagepng]: Unable to open '/usr/home/guildwiki/public_html/images/thumb/f/ff/Exquisite-battery_plugged.png/44px-Exquisite-battery_plugged.png' for writing in /usr/home/guildwiki/public_html/includes/Image.php on line 1239 Warning: imagedestroy: supplied argument is not a valid Image resource in /usr/home/guildwiki/public_html/includes/Image.php on line 1241 Warning: mkdir [function.mkdir]: Permission denied in /usr/home/guildwiki/public_html/includes/GlobalFunctions.php on line 1574 Warning: imagecreatefromjpeg(/usr/home/guildwiki/public_html/images/9/9a/Psychiatry_logo.jpg) [function.imagecreatefromjpeg]: failed to open stream: No such file or directory in /usr/home/guildwiki/public_html/includes/Image.php on line 1230 Warning: imagecopyresampled: supplied argument is not a valid Image resource in /usr/home/guildwiki/public_html/includes/Image.php on line 1238 Warning: imagejpeg [function.imagejpeg]: Unable to open '/usr/home/guildwiki/public_html/images/thumb/9/9a/Psychiatry_logo.jpg/40px-Psychiatry_logo.jpg' for writing in /usr/home/guildwiki/public_html/includes/Image.php on line 1273 Warning: imagedestroy: supplied argument is not a valid Image resource in /usr/home/guildwiki/public_html/includes/Image.php on line 1241 Warning: Cannot modify header information - headers already sent by (output started at /usr/home/guildwiki/public_html/includes/GlobalFunctions.php:1574) in /usr/home/guildwiki/public_html/includes/OutputPage.php on line 587 Warning: Cannot modify header information - headers already sent by (output started at /usr/home/guildwiki/public_html/includes/GlobalFunctions.php:1574) in /usr/home/guildwiki/public_html/includes/OutputPage.php on line 588


 * Hope you don't mind I cleaned up your post a little. Anyway, all of these errors are due to wrong permissions set on the server and shouldn't take long to fix, once Gravewit notices this. Hopefully that is soon.


 * I also noticed some templates doesn't work any more. gives this: . &mdash; Galil   07:22, 17 July 2006 (CDT)
 * Edit: And neither does displaying of external images so configuration seems to be reset too. &mdash; Galil  07:29, 17 July 2006 (CDT)
 * Now also, every now and then, I get redirected to the Main Page, where there is a text that says "GuildWiki has a problem." behind the page-bar at the top (with the edit button, etc) and in the title of the window. &mdash; Galil  08:02, 17 July 2006 (CDT)
 * Note: Galil, You mentioned external images. I spotted in the release notes for v1.7.1 that external images are disabled by default as a security measure.  --- Barek (talk • contribs) - 08:52, 17 July 2006 (CDT)
 * I am aware of that, I just thought that was the default in the last version too (1.6.3 was it?) and that Gravewit had changed it. &mdash; Galil  10:43, 17 July 2006 (CDT)
 * Just as a note, the last version we had (according to the Special:Version page) was 1.6.1 so that could explain why this wasn't an issue before. --Rainith 11:09, 17 July 2006 (CDT)
 * My user page also doesn't show any images of my char's now. I just noticed also that all the faction skill icons have reverted back to their previous non-high resolution versions. How is that possible? --SK [[Image:Monk-icon-small.png]]  08:23, 17 July 2006 (CDT)
 * Newer images seem to cause trouble. I change Divine Symbol yesterday I think and it shows the old image as it was mine.-- ├ A  ratak  ┤  09:02, 17 July 2006 (CDT)
 * Well that's the odd thing. Images are stored on the file system rather than in the database.  These technically can't be changed back unless someone has restored an old copy of the images from an old backup.  Maybe the Wiki site admins had to do a restore for some reason. Im not sure but when updating images doesn't the Wiki software actually overwrite the older version of the image making a restore the only solution as to why old images are back? --SK [[Image:Monk-icon-small.png]]  10:26, 17 July 2006 (CDT)
 * Should be so. And could be a restore, cause I remember my user-page had 800+ views before the update, now it's down to 600-ish. It can't be a full restore though, as new pages and edits still remain. About the icons, I actually started thinking that they weren't high-res, so I've remade half of the factions icons already... >.> &mdash; Galil  10:43, 17 July 2006 (CDT)
 * Edit: And actually, images can be reverted to a previous version even if they aren't stored in the database. The information about the images' versions and locations still exists in the database. I think the whole reason most images will not show up is related to my first post in this section, namely wrong permissions. Thus it cannot resize images and cache them on the server, resulting in references to caches that doesn't exist. &mdash; Galil  10:50, 17 July 2006 (CDT)
 * To refer back to one of my post, the resize shouldn't matter since it does the same thing with the not resize image, not the thumb, see Tribal axe, the old image is resize to fit the size of the new image I uploaded yesterday. When I try to load Skuld image I get a 404 and mine come out as the Skuld one.&mdash; ├ A  ratak  ┤  15:16, 17 July 2006 (CDT)

This looks fixed, yes? 71.193.99.44 23:20, 17 July 2006 (CDT)
 * Most of them are fix but there still something broken. I saw this one [[Image: Divine Symbol.jpg|100px]] and 150px.  They are the same image [[Image: Divine Symbol.jpg|100px]] and 150px


 * The newer version had been uploaded just after the upgrade, and likely didn't populate all the tables completely. By reverting back to the older version, then back to the newer one, it seems to have reset the info so that both images correctly appear the same (just sized differently). --- Barek (talk • contribs) - 15:05, 19 July 2006 (CDT)
 * That was easy! Thank you.  Now I can go back to work on that freaking Infobox&mdash; ├ A  ratak  ┤  15:12, 19 July 2006 (CDT)

Minor bugs
Quote from section above: [...] template:R not displaying on pages where it's included even though the icon shows when you view the template itself; Link on left toolbar to "Report a Bug" is missing [...] --- Barek (talk • contribs) - 16:19, 17 July 2006 (CDT)

&mdash; Galil  16:23, 17 July 2006 (CDT)


 * More on Template R, if you include that template like this it wont show, it also will not appear in the list of used templates when the page is edited or previewed. However if you do  it includes the template correctly and the icon will show up. --Draygo Korvan (Yap) 14:47, 18 July 2006 (CDT)


 * I noticed that too. Maybe deleting that template and recreating it might work. --Ab.Er.Rant @ User:Aberrant80 (msg) 05:27, 19 July 2006 (CDT)


 * Scope out Template talk:R, it appears to be a "feature" of the new MediaWiki if I'm reading PanSola's post correctly, so recreating it will make no difference and Skuld seems to agree. --Xasxas256 05:36, 19 July 2006 (CDT)
 * From my understanding of multiple threads on the issue: It appears that is a reserved template character in v1.7.1, which would explain why it worked before the upgrade and not now.  You can get around this by either using lowercase  or adding a pipe after the uppercase R , the simplest being to use lowercase r. --- Barek (talk • contribs) - 14:31, 19 July 2006 (CDT)
 * Since this seems to be a "bug" that's here to stay, I changed the ProfessionsNavBox template so all ProfessionIcon Template calls are lowercase. This obviously fixes the ranger icon not showing up, and in my opinion adds consistency. I don't particularly like the idea of one style being used for a single profession, and another being used for every other one. By changing the norm used from here on out and patching the old pages, both consistency and functionality can be maintained. However - this would amount to no small amount of edits, and before I bother to go any further with them I figure I'll see if anybody has any objections to changes on this scale. --Kwisatz 23:48, 20 July 2006 (CDT)

Login Problem/Issue - request account deletion
I posted the following thread on the GW Guru/Guildwiki forum, and it was suggested that I post it here. So that is why I am posting this message.


 * Problem with Guildwiki account...


 * Hello,


 * Not finding an option to deal with this on guildwiki, I've decided to post here. Hopefully, someone can help me.


 * A while back I created an account on Guildwiki, login name same as here. When I try to login I get a message stating the username and password do not match. When I try to get my password sent to me, nothing shows up.


 * I am 99% sure my password is correct, I use a program to store all that info, and I am certain of the name.


 * Regardless, I'm wondering if there is an admit out there that can delete the user account so I can start over.


 * If there is someone that can do this for me, and if it is not too much to ask, just leave me a private message here, :letting me know it has been dealt with, and I'll recreate the login account.


 * Thank you,


 * K

I was told that Gravewit would more then likely have to take care of this, so if anyone knows how to contact him, could you please point him in this direction?

Thank you ,

Kaltris


 * I received a reply telling me that to delete my account would make very bad things happen, so I have a second question/thought, can the account be editted by a sysop? What I'm thinking is a sysop could PM me in the forum, and I could reply with an e-mail address. The account could be editted with the address I supply, then maybe using the 'Forgot my Password' option would work and I could reset my password. Would this work?


 * Thanks,


 * K


 * I would just make a new account, it isn't worth the risk of breaking the wiki just to get one account &mdash; Skuld  03:34, 21 July 2006 (CDT)