GuildWiki:Software and technical issues/Bugs

Please make note of any bugs you encounter in the wiki here. Click edit and follow the directions in the text area that appears.

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Error Message: Service Temporarily Unavailable
Page: All Pages

Problem: Error Message: Service Temporarily Unavailable

''The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.'' Apache/2.0.55 (FreeBSD) PHP/5.0.5 Server at guildwiki.org Port 80

Comments: I often get this error since the last downtime of the server a couple of days ago. First I though it would probably be a cache issue, but the errors still keep coming. There seems to be no pattern at all behind when or what page is affected. When the error shos up I have to hit "reload" a couple of times to make the page load correctly. The error also shows on pages that have already loaded correctly shortly ago.

Submitted By: --Eightyfour-onesevenfive 04:11, 12 January 2006 (UTC)

Add-on Comments: I find the errors correlating to multiple queries to the server within a short span of time. If I just click links or hit open pages once every 60 seconds (on the safe extreme), this bug wouldn't come up. But when I'm running a crusade (opening many pages successively, quickly editing them all, and saving them successively), this becomes a major hassle. But this might be a necessary evil to fight "slowness"? Not sure. -PanSola 07:39, 12 January 2006 (UTC)

Perf Issue
Page: All Pages

Since all the pages loads increased I noticed that everytime I click a link its trying to load http://www.google-analytics.com/ then the page. Not sure if it's related to the slowness but I never noticed it before. I also tried to visit http://www.google-analytics.com/ and the page never loaded for me.

Search returns blank page
Page: http://www.guildwiki.org/searchme.php?q=

Problem: Every now and then (not always, about 1 out of 3 times) the search function returns a blank page for me. This happens regardless if I use "Go" or "Search". Even repeated F5 refreshing will keep the result page blank.

I've seen this bug both on my PC at home and at work in the office, using different client hardware, OS and connection, so I assume the bug is server side. Both my PC's at work and at home use IE.


 * New findings: As somebody pointed out somewhere else, this has to do with the buttons. If you hit [ENTER] (on your keyboard), you will end up on the blank page, consistently, every single time. But if you use one of the buttons ([Go] or [Search]), everything works fine. -- 05:29, 13 January 2006 (UTC)

Comments: This hasn't happened before we moved server and/or before we switched to Google site search. Not sure if either of the two things has to do with the problem.
 * This hasn't worked yet for me 08:22, 5 January 2006 (UTC)
 * This has not worked in over a week, the site is basically unsearchable and using cached Google pages is useless in finding new pages. --Karlos 17:50, 11 January 2006 (UTC)
 * Just a note, but I have had no issues with this at all using FireFox. (Note: I'm not trying to get anyone to change, just noting this for the people who might be looking to fix the problem that they might want to look at how IE handles this differently from FF.)  --Rainith 11:03, 13 January 2006 (UTC)

Submitted By: -- 08:06, 5 January 2006 (UTC)

Upload Bug
Page: Special:Upload

Problem: When uploading some files (usually with somewhat long file names (10+ characters)) I get this message: Could not copy file "/home/zeroliv/tmp/phpRAR4o6" to "/usr/home/0chroot/zeroliv/home/zeroliv/public_html/guildwars/images/0/06/BogSkaleBlighter.jpg".

Comments: Seems to happen every time I try to upload the file "BogSkaleBlighter.jpg" with another file that was having the same problem I managed to upload it by shortening the file name.

Submitted By: --Rainith 14:16, 16 October 2005 (EST)

Notes: I can not confirm that this has to do with file name length. This bug seems to happen randomly to me, with short and long file names alike. --Tetris L 01:32, 22 November 2005 (UTC)

Image loss
Page: Some images

Problem: Ok, some of the images that were in the wiki have been lost. Their filenames are there, but they are gone. As an example, check out Necrid Horseman and the image Image:Necrid_Horseman.JPG. I know I uploaded this image a few days ago and it shows it in the logs, but the image is poof, gone. The same for Shard Wolf and Drago's Flat Bow and the Arid Sea (which I fixed). Also Vigorous Spirit and Mend Ailment.

Comments: Please investigate. Files were corrupted? File were lost in the upgrade?

Submitted By: --Karlos 9:05, 17 October 2005 (EST) --Hewus 13:50, 17 October 2005 (EST)

More problem images:
 * Image:Iron Mist.png
 * Image:Mend Ailment.png
 * Image:BerserkerStance.png
 * Image:Holy Veil.png
 * Image:Ward Against Melee.png
 * Image:Purge Conditions.png
 * Image:BloodoftheMaster.png

Mis-floating Categories
Page: Previewing some pages.

Problem: Sometimes in preview, the bar showing the categories will float on top of the edit box for the article. Adjacent is an example.

Comments: This is reminicent of the old problem we had with the About Disclaimr bar. I am sorry, it does not appear consistently so I cannot pin one article where it always happens.

Submitted by: --Karlos 17:12, 1 November 2005 (EST)

Fatal Error
Page: <-web link 'cause I can't figure out how to link to an image's page w/o sticking the image itself in this page.

Problem: This is the message I get trying to go to that page: Fatal error: Allowed memory size of 8388608 bytes exhausted (tried to allocate 3200 bytes) in /usr/home/guildwiki/public_html/includes/Image.php on line 1073

Comments: I'm guessing that this file someone uploaded it too big for MediaWiki, if so it should be deleted and the uploader should re-upload a smaller sized version.

Submitted by: --Rainith 23:04, 15 November 2005 (UTC)



Image does not display
Page: Image:Armor_courtly_f.jpg and Courtly Armor

Problem: The image does not appear at all in its own page and appears as a thin line in the armor page. Yet, the image is there on the server by virtue of this page: Image talk:Armor courtly f.jpg.

Comments: I can get the image to display on the Courtly Armor page, but not on the image's page itself. --Rainith 18:44, 17 November 2005 (UTC)

Submitted by: --Karlos 18:36, 17 November 2005 (UTC)

Paypal Bug
Page: Site support

Problem: Having to go GuildWiki-less recently, I went to donate via PayPal, however after choosing Canadian Dollars I get an error at the PayPal site of "Please enter an amount greater than zero." There's nowhere for me to enter an amount and clicking on "retry" yields the same result. Help? --User:Nietha

Comments: Originally posted on User Questions.

Submitted by: --Karlos 10:27, 21 November 2005 (UTC)

Upload Error
Page: Special:Upload

Problem: I try to upload Green.jpg and get Could not copy file "/var/tmp/php9TJmy9" to "/home/guildwiki/public_html/images/0/0e/Green.jpg".

Comments: Generally, there is a work around. Upload the image to a different name then change the page. Of course if the image is used frequently, that work-around is not so useful. --Karlos 12:41, 3 December 2005 (UTC)

It is usually as simple a fix as changing the capitalization of the extention to fix it. If you were trying to upload "Picture.jpg" change it to "Picture.JPG" It would be nice if we could add info about this to the Upload page. --Rainith 02:20, 4 December 2005 (UTC)

Submitted By: 83.67.39.175 06:44, 3 December 2005 (UTC) EDIT:

Undeletable Image
Page: Image:PlantFiber.png

Problem: When I try to delete this image I get this message: Could not delete file "/home/guildwiki/public_html/images/0/04/PlantFiber.png".

Comments: I think that Freyn has run into this problem before too with other images...
 * Yes, Ahiinrt, this has happened before. This is still around.  image:Image:Armor_frostbound_m.jpg (/home/guildwiki/public_html/images/0/04/Armor_frostbound_m.jpg) has the same problem.  --Fyren 19:40, 27 December 2005 (UTC)

Submitted By: --Rainith 03:27, 4 December 2005 (UTC)

Update: It's not solved but there's a workaround. If you run into any images that cannot be deleted, put a note on either User Talk:Gravewit or User Talk:Nunix; the images have to be removed from the database manually. Before the image-page itself can be deleted. --Nunix 00:32, 8 January 2006 (UTC)

Missing email reply
Problem: Created a new user account, entered an email address and followed link to confirm email address. Clicked on button which appeared and message claimed a confirmatory email had been sent. None actually received.

Submitted By: Rhess 07:45, 10 December 2005 (UTC)

Fatal Error when accessing site
Problem: I ocasionally receive (about once a week) the following error message when I attempt to reach the site via the address www.guildwiki.org : Fatal error: Call to a member function disable on a non-object in /usr/home/guildwiki/public_html/includes/Database.php on line 1667

Comments:

Submitted By: --Barek 15:40, 13 December 2005 (UTC)

PHP Parse Error
Page: Related Skills (clicking on Energy in Related Subects from Profession Skill Indexes)

Problem: Parse error: parse error, unexpected '}' in /usr/home/guildwiki/public_html/skins/MonoBook.php on line 52

Comments: This is whatever else I want to say relevant to the bug. But I have nothing relevant to add, so I won't say anything here.

Submitted By: --Nkuvu 00:24, 2 January 2006 (UTC)