GuildWiki:Software and technical issues/Bugs

__NEWSECTIONLINK__ Please make a note of any bugs you encounter in the wiki here. If you have a problem with the wiki's content, use the relevant talk page. If you have a problem that relates to a part of the game then you can either search for the appropriate article and discuss it on that article's talk page or you can visit the Guild Wars support site. See how to report for instructions on reporting game bugs.

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A Suggestion for a better user interface
Hey guys,

I can't say I love GuildWiki enough -- It really is one of the best websites that is game related which I have come across in my many years of computer gaming.

I am writing to describe a "feature" rather than a bug, but I couln't find the best suggestion box, so I used this area of the website.

I have a simple suggestion which I believe would make your site even more valuable than it is today. This idea just dawned upon me tonight and I don't have time nor the energy to focus efforts on your site, but you might want to take the suggestion -- or you might want to throw it out the window like an old banna peel that turned black due to complete disneglect.

You have maps which show all of the different areas in GW -- and I have not found much better anywhere on the planet. But -- as I was researching today how to do what I would like to do within the GW world, I found that your maps are somewhat limited in that they show particular areas but they don't show where the portals lead to.

I believe it would be a KILLER addition to your site to have someone go through your images of the world and add the linked portions of the world as a name to each portal on the image you currently have stored for each area of the world.

I would be happy to contribute to this effort if your website would like to extend the effort to add to your information in this respect.

If not -- because your website literally runs itself and your community is overwhelming, then that is ok too, but I wanted to write in as a gaming and game programming vet of 25 years to let you know that your site is "the bomb" and I cannot believe how much intuition and influence you people have over so many people. You really should should start to look for outside advertising or other ways to expand your "super" potential.

Thanks for listening!

-Jim R.


 * Not sure what you're suggesting, exactly. There's some people working on something vaguely related at Interactive map project, but I don't know if that's still going somewhere.  Which maps are you talking about?  Do you mean just editing the images or what?  --Fyren 00:13, 27 December 2006 (CST)

Section Line under Header not showing
Description: Section Lines under Headers do not appear.

Page: Any page w/o a TOC.

Problem: The first section header, if there is nothing before the header, has no line underneath the text.

Submitted By: &mdash; Rapta   (talk|contribs) 18:31, 29 January 2007 (CST)

Comments:

Not sure why this is happening, if it's a Wiki problem or something wrong with my browser. Seemed ok yesterday though. &mdash; Rapta   (talk|contribs) 18:28, 29 January 2007 (CST)
 * Only seems to affect the first header, and when there's no TOC, it seems. &mdash; Rapta  [[image:Rapta_Icon1.gif|19px]] (talk|contribs) 18:29, 29 January 2007 (CST)
 * After testing - it appears that this only happens if the header is the top-most item on the page. If there's a TOC, or even a   inserted to add a space, then the horizontal line shows correctly.
 * For testing, I'm currently using Win 2000sp4, IE6. But, I can try other browsers from home (although my guess is MW, and not IE, still worth mentioning what everyone is using). --- Barek (talk • contribs) - 18:52, 29 January 2007 (CST)
 * Right now, using Win XP MC SP2, IE6. &mdash; Rapta  [[image:Rapta_Icon1.gif|19px]] (talk|contribs) 18:54, 29 January 2007 (CST)
 * I can't tonight - but you may want to poke through the release notes for MediaWiki v1.8 and 1.9. On Sunday GuildWiki was upgraded from v1.7.1 to v1.9.1. --- Barek (talk • contribs) - 18:57, 29 January 2007 (CST)
 * It does appear to only happen in IE6. Not sure what changed yet, but it's probably due to the default CSS.  --Fyren 21:30, 29 January 2007 (CST)

S..l..o..w..
Anyone notice slowdown on the wiki today? Anyone know why? It's got me worried it may be a repeat of last time... O.O Could be me though but this is me checking to see if others are experiencing the same. --  Vallen Frostweaver  15:01, 5 February 2007 (CST)
 * Reacting a bit slowly to me too. --[[Image:Gem-icon-sm.png]] (talk) 15:11, 5 February 2007 (CST)
 * Well, I tried to start the crusade that I have been waiting to get to for a long time, but after deleting the first few images I gave up. Each page loads so slowly. --[[Image:Gem-icon-sm.png]] (talk) 15:30, 5 February 2007 (CST)
 * Slow for me all of yesterday and today. — Biscuits (talk [[Image:Biscuit.png]] contribs) 17:10, 5 February 2007 (CST)
 * Seems fine again now. — Biscuits (talk [[Image:Biscuit.png]] contribs) 07:30, 8 February 2007 (CST)
 * same 58.107.53.89 18:28, 7 February 2007 (CST)

Today I couldn't access the wiki at all for an hour or so as the pages didn't load. -- (talk) 07:45, 8 February 2007 (CST)

I still don't see anything wrong at our servers. I've been refreshing recentchanges multiple times an hour since I woke up about 13 hours ago. I personally haven't experienced slowness so I don't think it's on our host's network's end. Anyone experiencing slowness might want to try doing a trace to gamewikis.org and seeing if there are problems like high ping or packetloss mid-route. --Fyren 07:51, 8 February 2007 (CST)
 * No worries Fyren. It apears the lag monster has vacated the premises this time.  I've been on  for over an hour and it looks good now.  No lagging but I'll post again here if it comes back.--[[Image:VallenIconwhitesmall.JPG]]  Vallen Frostweaver  08:08, 8 February 2007 (CST)
 * I'll check ping and packetloss the next time the wiki slows down for me. --[[Image:Gem-icon-sm.png]] (talk) 08:34, 8 February 2007 (CST)
 * Funny... it's slow again (and has been fow an hour or so)... it has to be something to do with traffic. Early morning here it was fine but not now.  I wouldn't mention this recurring slowness if it wasn't something new - not to mention others are experiencing it too.--[[Image:VallenIconwhitesmall.JPG]]  Vallen Frostweaver  13:26, 8 February 2007 (CST)
 * I don't think it's related to traffic as I have had slowness in the hours when wiki has the least visitors. --[[Image:Gem-icon-sm.png]] (talk) 13:31, 8 February 2007 (CST)


 * Major slowdown for me on GuildWiki off-and-on all week, and at all hours of the day/night from multiple pcs using different internet providers. I've tried multiple sites in both .com and .org domains, and no other sites seems affected.
 * I started some tasks earlier today here and just gave it up due to the horrendous slowdowns. I suspect if it can't be resolved soon, it'll spur migration of people to the official wiki.  Sadly, I can't reach the official wiki from this PC due to a local firewall, so I'm pretty much S.O.L. on wiki participation at this point. :-(  --- Barek (talk • contribs) - 13:51, 8 February 2007 (CST)

Another detail that may be of use. I can't even click the "back" button on my browser without it having to reload the page s..l..o..w.. as well.--  Vallen Frostweaver  14:27, 8 February 2007 (CST)
 * Atm wiki lags like hell for me, but ping is normal and packetloss 0%. Hmm... --[[Image:Gem-icon-sm.png]] (talk) 17:13, 8 February 2007 (CST)
 * I'm not experiencing the lag at present but I ran a trace anyways. I'm currently getting about a 40ms response time from gamewikis.org with zero packet loss on ping (approximately the same response time from trace) If you attempt to compare times I'm in the Central Time Zone of the US so you can approximate the number of hops it takes to get to the server.  Lojiin 17:19, 8 February 2007 (CST)

I did some further checking and sometimes squid's reported response times are spiking. Not sure what's causing it since numbers for CPU, memory, and hits/usage aren't out of the ordinary. As a shot in the dark, I restarted squid. Keep posting if you think things are slow. (I still haven't noticed slowness; some people I asked have, some haven't.) I might end up upgrading squid to see if that helps, but that'd mean a little downtime. --Fyren 05:59, 10 February 2007 (CST)


 * Earlier today I attempted to access GWiki but the server timed out, giving a generic The Page Cannot Be Accessed message. That was...hmm...three hours ago maybe. Now, I loaded up GWiki but it took like 5 minutes just to reach Main Page. Once I'm actually on it seems to speed up a little bit, however I'm not even going to bother logging in because in general things are really quite slow and I'm always hovering on the edge of another timeout. Thankfully I already ported some of my common reference materials off Wiki, so I'm not totally in the dark...but, as it is I can't work on any of my Wiki rewriting projects...or make that new template. :( 24.6.147.36 21:46, 10 February 2007 (CST)


 * Connection timing out frequently now. Ping and traceroutes seem fine though. — Biscuits (talk [[Image:Biscuit.png]] contribs) 12:25, 11 February 2007 (CST)
 * Just did something that probably put the hard drives through a workout. We might end up swapping the drives around in our servers to better fit usage, but again, that'd end up causing downtime.  I'll post when we know.  --Fyren 13:13, 11 February 2007 (CST)


 * VERY slow, both from work (which routes through a corporate proxy in Europe), and from home (which uses comcast in the USA). No other sites affected.  I haven't tried as an anon to see if that helps - but logged in it takes a LONG time for pages to load, and about 5% of the time they simply time out with a generic page could not be loaded message (NOTE: took two tries to post this because the connection timed out). --- Barek (talk • contribs) - 13:23, 11 February 2007 (CST)

I've been loading GuilWiki extremely slow for the past 48 hours, and no other website is loading slow like this. I did a tracert to gw.gamewikis.org, and I got this:

1    *        *        *     Request timed out. 2   55 ms    56 ms    54 ms  slkc-dsl-gw04-196.slkc.qwest.net [67.41.239.196] 3   54 ms    54 ms    54 ms  slkc-agw1.inet.qwest.net [67.41.238.25] 4  166 ms    54 ms    54 ms  slc-core-01.inet.qwest.net [205.171.131.25] 5   71 ms    69 ms    70 ms  svx-core-01.inet.qwest.net [67.14.32.6] 6   70 ms    69 ms    70 ms  sjp-brdr-01.inet.qwest.net [205.171.214.134] 7   71 ms    72 ms    71 ms  qwest-gw.sffca.ip.att.net [192.205.32.81] 8  102 ms   102 ms   102 ms  tbr1-p012101.sffca.ip.att.net [12.123.12.17] 9  103 ms   103 ms   103 ms  tbr1-cl1.cgcil.ip.att.net [12.122.10.5] 10  101 ms   102 ms   101 ms  gar1-p370.chail.ip.att.net [12.123.4.69] 11  367 ms   122 ms   226 ms  12.119.137.90 12  101 ms   102 ms   101 ms  alpha.gamewikis.org [216.86.149.248]

First one is my router, it always times out, but what is that 12.119.137.90? that one constantly comes back very high. - Entice789  (Talk | Contributions) 15:49, 11 February 2007 (CST)
 * Same thing with me. Very slow and sometimes doesnt load at all. I ran the same tests and got this:

Ping statistics for 216.86.149.248: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 24ms, Maximum = 26ms, Average = 25ms 1   11 ms     9 ms     5 ms  73.115.128.1 2    8 ms     7 ms     *     GE-1-37-ur01.whitebear.mn.minn.comcast.net [68.87.178.185] 3    7 ms     *        6 ms  te-8-1-ur02.shoreview.mn.minn.comcast.net [68.87.174.129] 4    6 ms     *       11 ms  te-8-3-ur01.shoreview.mn.minn.comcast.net [68.87.174.125] 5   11 ms     *        *     te-8-2-ar01.roseville.mn.minn.comcast.net [68.87.174.121] 6   24 ms    23 ms    22 ms  12.117.139.205 7   26 ms    25 ms    26 ms  tbr2-p033701.sl9mo.ip.att.net [12.123.24.206] 8   25 ms    25 ms    24 ms  tbr2-cl7.cgcil.ip.att.net [12.122.10.45] 9   26 ms    24 ms    23 ms  gar1-p390.chail.ip.att.net [12.123.4.65] 10   47 ms    29 ms    25 ms  12.119.137.90 11   24 ms    22 ms    25 ms  alpha.gamewikis.org [216.86.149.248]

9 PM now, and the slowness has subsided...still takes more then it usually did though. - Entice789  (Talk | Contributions) 22:55, 11 February 2007 (CST)


 * If you're curious Entice, here is the ARIN info for 12.11.137.90:

AT&T WorldNet Services ATT (NET-12-0-0-0-1) 12.0.0.0 - 12.255.255.255 AT&T Worldnet Services ATTSVI-12-112-0-0 (NET-12-112-0-0-1) 12.112.0.0 - 12.119.255.255
 * 1) ARIN WHOIS database, last updated 2007-02-11 19:10
 * 2) Enter ? for additional hints on searching ARIN's WHOIS database.
 * --Rainith 02:28, 12 February 2007 (CST)

Server clock
Why does it seem that the server's clock is always running slow? Currently it appears to be ~ 8 minutes slow for me. I checked my preferences to make sure it wasn't a time zone offset or something like that (I don't have it set to -7:52 or anything). Obviously this isn't a huge issue, but it is one that seems to be ongoing and we've had issues where the clock has continuously lost time before so I'm kinda curious. --Rainith 06:42, 10 February 2007 (CST)
 * It's not using NTP since every time I ask Gravewit if our host has its own NTP server he doesn't respond and I forget about it, so like any other computer, it drifts. --Fyren 07:50, 10 February 2007 (CST)

not working
There is a math button on the edit toolbar, but using it just displays the tags on the page instead of parsing the contents. I was trying to niceify the formula in Fast Casting. — Biscuits (talk contribs) 09:15, 25 February 2007 (CST)
 * It's not actually supposed to be working (and I turned my toolbar off long before I ever got sysadmin access). I guess I could either remove the button or make it work.  You can also make a math image on Wikipedia and upload it here anyway.  --Fyren 14:11, 25 February 2007 (CST)
 * OK, didn't know about the Wikipedia thing. It would be good to have it working for those rare situations ;-) — Biscuits (talk [[Image:Biscuit.png]] contribs) 14:39, 25 February 2007 (CST)

Search engine is too text specific and doesn't allow for variables
Hello,

Just wanted to report that your search engine is too text specific and doesn't allow for variables such as spelling mistakes. But, in particular, it doesn't allow for plural forms of words resulting in a "word not found".

For example, you could type "insect carapaces" and no results are found but you must type "insect carapace" in order to get a result. I think it would be a relatively easy matter to deal with and I'm surprised no one has addressed that issue yet.

thank you


 * This has been discussed previously and a fix has been suggested iirc, but no one with the access to do the changes has done them. --[[Image:Gem-icon-sm.png]] (talk) 20:15, 19 March 2007 (CDT)


 * I've added a couple of redirects. I think redirects are the best solution to this kind of problem.  &lt;LordBiro&gt;/&lt;Talk&gt; 07:29, 20 March 2007 (CDT)


 * I would vote against redirects. I see this as treating the symptom and not the problem. I could not imagine the work to add a redirect for every item in the game just so searches with a trailing 's' worked. It would seem that the code for the search could be changed to first run the search as entered and if the results are zero then rerun the search if there is a trailing 's' truncating the 's' during the search process. I am sure this can be said more logically but hopefully you understand my point. Glamtre 15:17, 3 April 2007 (CDT)