GuildWiki:Software and technical issues/Bugs

Please make note of any bugs you encounter in the wiki here. Click edit and follow the directions in the text area that appears.

Can't find your bug? Maybe it has been Resolved.

Can't edit Summary
Page: When editing an article or uploading a file

Problem: When you click in the Summary box the cursor doesn't appear and you can't type anything.

Comments: Using IE6 and Win2k.

Submitted By: Kidburla 05:48, 24 January 2006 (UTC)

Notes:
 * This seems to apply to all blank input boxes, incl. the main edit box. Unless there is some text already in the box, the cursor won't appear when you click the box. I have to hit [Tab] repeatedly and cycle through all the links on the page to reach the box I want to edit. -- 06:56, 24 January 2006 (UTC)
 * This is true. We used to have that problem and it was fixed by an upgrade or something During the same fix that fixed the misfloating logo bar. I am thinking Gravewit or Nunix reverted some patch to the server while working on the perf and that's why we're seeing these old problems pop up. If only we'd have more updates. Zzzzz. Anyways. To fix your problem, hover the cursor PAST the left edge of the box. If you do it slowly and carefully, you'll see it turn to the "I" that indicates typing. Or as you do, just "tab" furiously till you get to the box you want. :)
 * I think this is related to the floating rights bar problem. If the text box appears in the area above the bar, then I need to hit tab to be able to edit in it.  If the text box appears below the floating rights bar, then I can click in it to edit the contents. --Barek 10:32, 31 January 2006 (UTC)
 * If you click the very top line in the box so the curser is halfway inside the bow, it can edit it.  01:56, 1 February 2006 (UTC)

Misfloating Rights Bar
Page: All pages on IE

Problem: The bottom bar that has the ArenaNet and MediaWiki logos is floating in the middle of the page. This is most annoying while editing because it floats exactly on top of the preview/save buttons.

Comments: We used to have this problem way back in June and July and Gravewit fixed it. Now it has resurfaced again.

Submitted By: --Karlos 02:29, 23 January 2006 (UTC)

Problem: Maybe you guys have fixed it, but this bar still show's where it used to be = on ALL pages. I can't read articles because of it. (I'm using IE 6.0)

Image: this illustrates the problem. Kidburla 05:45, 24 January 2006 (UTC)


 * I was hoping that was just me.. doh 212.158.245.101 06:06, 24 January 2006 (UTC)


 * Try use firefox,IE6 tends to do that.


 * Using Firefox is not a solution! Any idea when this will be fixed, it's a real pain.

by &amp;nbsp; to be sure that the div take all the screen's width, and IE seems to not display empty elements.
 * what about change some code:


 * Any new info on this bug? Yes, Firefox is a solution, but that's not really a solution is it, but a plug for Firefox? I have both, but some people don't want to use FireFox. Does that mean they are denied to the parts of the site that the banner is blocking? Ironic enough, the IE/site/banner bug blocks most of this section. Gares Redstorm


 * There's a missing  .  Looks like it belongs before the "  ".  One of the two divs for the sponsors section isn't closed before the next section (which is opened by the quoted div).  A friend experiencing this problem (my IE6 doesn't) said adding the closing div there fixes the floating bar for him.  I vaguely remember there being a problem with a missing div tag a long time ago.  --Fyren 20:44, 31 January 2006 (UTC)

Error Message: Service Temporarily Unavailable
Page: All Pages

Problem: Error Message: Service Temporarily Unavailable

''The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.'' Apache/2.0.55 (FreeBSD) PHP/5.0.5 Server at guildwiki.org Port 80

Comments: I often get this error since the last downtime of the server a couple of days ago. First I though it would probably be a cache issue, but the errors still keep coming. There seems to be no pattern at all behind when or what page is affected. When the error shos up I have to hit "reload" a couple of times to make the page load correctly. The error also shows on pages that have already loaded correctly shortly ago.

Submitted By: --Eightyfour-onesevenfive 04:11, 12 January 2006 (UTC)

Add-on Comments: I find the errors correlating to multiple queries to the server within a short span of time. If I just click links or hit open pages once every 60 seconds (on the safe extreme), this bug wouldn't come up. But when I'm running a crusade (opening many pages successively, quickly editing them all, and saving them successively), this becomes a major hassle. But this might be a necessary evil to fight "slowness"? Not sure. -PanSola 07:39, 12 January 2006 (UTC)

Upload Bug
Page: Special:Upload

Problem: When uploading some files (usually with somewhat long file names (10+ characters)) I get this message: Could not copy file "/home/zeroliv/tmp/phpRAR4o6" to "/usr/home/0chroot/zeroliv/home/zeroliv/public_html/guildwars/images/0/06/BogSkaleBlighter.jpg".

Comments: Seems to happen every time I try to upload the file "BogSkaleBlighter.jpg" with another file that was having the same problem I managed to upload it by shortening the file name.

Submitted By: --Rainith 14:16, 16 October 2005 (EST)

Notes: I can not confirm that this has to do with file name length. This bug seems to happen randomly to me, with short and long file names alike. --Tetris L 01:32, 22 November 2005 (UTC)

Problem I've had the same problem, any solution?
 * See Software & Technical Issues/Bugs for a workaround.

Image loss
Page: Some images

Problem: Ok, some of the images that were in the wiki have been lost. Their filenames are there, but they are gone. As an example, check out Necrid Horseman and the image Image:Necrid_Horseman.JPG. I know I uploaded this image a few days ago and it shows it in the logs, but the image is poof, gone. The same for Shard Wolf and Drago's Flat Bow and the Arid Sea (which I fixed). Also Vigorous Spirit and Mend Ailment.

Comments: Please investigate. Files were corrupted? File were lost in the upgrade?

Submitted By: --Karlos 9:05, 17 October 2005 (EST) --Hewus 13:50, 17 October 2005 (EST)

More problem images:
 * Image:Iron Mist.png
 * Image:Mend Ailment.png
 * Image:BerserkerStance.png
 * Image:Holy Veil.png
 * Image:Ward Against Melee.png
 * Image:Purge Conditions.png
 * Image:BloodoftheMaster.png

Mis-floating Categories
Page: Previewing some pages.

Problem: Sometimes in preview, the bar showing the categories will float on top of the edit box for the article. Adjacent is an example.

Comments: This is reminicent of the old problem we had with the About Disclaimr bar. I am sorry, it does not appear consistently so I cannot pin one article where it always happens.

Submitted by: --Karlos 17:12, 1 November 2005 (EST)

Fatal Error
Page: <-web link 'cause I can't figure out how to link to an image's page w/o sticking the image itself in this page.

Problem: This is the message I get trying to go to that page: Fatal error: Allowed memory size of 8388608 bytes exhausted (tried to allocate 3200 bytes) in /usr/home/guildwiki/public_html/includes/Image.php on line 1073

Comments: I'm guessing that this file someone uploaded it too big for MediaWiki, if so it should be deleted and the uploader should re-upload a smaller sized version.

Submitted by: --Rainith 23:04, 15 November 2005 (UTC)



Image does not display
Page: Image:Armor_courtly_f.jpg and Courtly Armor

Problem: The image does not appear at all in its own page and appears as a thin line in the armor page. Yet, the image is there on the server by virtue of this page: Image talk:Armor courtly f.jpg.

Comments: I can get the image to display on the Courtly Armor page, but not on the image's page itself. --Rainith 18:44, 17 November 2005 (UTC)

Submitted by: --Karlos 18:36, 17 November 2005 (UTC)

Paypal Bug
Page: Site support

Problem: Having to go GuildWiki-less recently, I went to donate via PayPal, however after choosing Canadian Dollars I get an error at the PayPal site of "Please enter an amount greater than zero." There's nowhere for me to enter an amount and clicking on "retry" yields the same result. Help? --User:Nietha

Comments: Originally posted on User Questions.

Submitted by: --Karlos 10:27, 21 November 2005 (UTC)

Upload Error
Page: Special:Upload

Problem: I try to upload Green.jpg and get Could not copy file "/var/tmp/php9TJmy9" to "/home/guildwiki/public_html/images/0/0e/Green.jpg".

Comments: Generally, there is a work around. Upload the image to a different name then change the page. Of course if the image is used frequently, that work-around is not so useful. --Karlos 12:41, 3 December 2005 (UTC)

It is usually as simple a fix as changing the capitalization of the extention to fix it. If you were trying to upload "Picture.jpg" change it to "Picture.JPG" It would be nice if we could add info about this to the Upload page. --Rainith 02:20, 4 December 2005 (UTC)

Submitted By: 83.67.39.175 06:44, 3 December 2005 (UTC) EDIT:

Undeletable Image
Page: Image:PlantFiber.png

Problem: When I try to delete this image I get this message: Could not delete file "/home/guildwiki/public_html/images/0/04/PlantFiber.png".

Comments: I think that Freyn has run into this problem before too with other images...
 * Yes, Ahiinrt, this has happened before. This is still around.  image:Image:Armor_frostbound_m.jpg (/home/guildwiki/public_html/images/0/04/Armor_frostbound_m.jpg) has the same problem.  --Fyren 19:40, 27 December 2005 (UTC)

Submitted By: --Rainith 03:27, 4 December 2005 (UTC)

Update: It's not solved but there's a workaround. If you run into any images that cannot be deleted, put a note on either User Talk:Gravewit or User Talk:Nunix; the images have to be removed from the database manually. Before the image-page itself can be deleted. --Nunix 00:32, 8 January 2006 (UTC)

Missing email reply
Problem: Created a new user account, entered an email address and followed link to confirm email address. Clicked on button which appeared and message claimed a confirmatory email had been sent. None actually received.

Submitted By: Rhess 07:45, 10 December 2005 (UTC)

Problem Continues: Same as above. Checked my profile, my email address is correct there. Is there a problem with the mail-bot?

Submitted By: Purple Recluse 17:45, 17 January 2006 (UTC)

Fatal Error when accessing site
Problem: I ocasionally receive (about once a week) the following error message when I attempt to reach the site via the address www.guildwiki.org : Fatal error: Call to a member function disable on a non-object in /usr/home/guildwiki/public_html/includes/Database.php on line 1667

Comments:

Submitted By: --Barek 15:40, 13 December 2005 (UTC)

PHP Parse Error
Page: Related Skills (clicking on Energy in Related Subects from Profession Skill Indexes)

Problem: Parse error: parse error, unexpected '}' in /usr/home/guildwiki/public_html/skins/MonoBook.php on line 52

Comments: This is whatever else I want to say relevant to the bug. But I have nothing relevant to add, so I won't say anything here.

Submitted By: --Nkuvu 00:24, 2 January 2006 (UTC)