Suspension

Suspension of an account occurs when a user is usually in breach of the Rules of Conduct or User Agreement. There are many different reasons a user can have their account suspended. A breach of any of the agreements in the aformentioned documents can lead to a number of different actions including but not limited to: inventory clearing, character deleting, suspension, permanant banning. Which actions taken against breaches can be found here.

For first infractions, suspesions time lock accounts for 24 hours. The user will not be able to log onto any charcaters, see friends or guild lists during this time. It is to the same effect if the Guild Wars master servers would be down. Note: When a user is suspended there is nothing the user can do in their defense, what Arena Net says flies, because they said so.