GuildWiki:Software and technical issues/Bugs

Please make note of any bugs you encounter in the wiki here. Click edit and follow the directions in the text area that appears.

Can't find your bug? Maybe it has been Resolved.

mdash
Have many of the mdashes turned to garble? I'm getting â€” in place of them. I have a feeling it happened with the server move. &mdash; Lunarbunny 13:44, 18 February 2006 (CST)
 * Special characters got $#(%*ed during the server move. I dunno how to fix them.  --Rainith 13:50, 18 February 2006 (CST)
 * See MediaWiki talk:Sectionlink. 05:20, 22 February 2006 (CST)
 * Actually it just involved deleting the page altogether. I just didn't know which page it was.  --Rainith 05:35, 22 February 2006 (CST)
 * Can you nuke the talk page as well as it serves no purpose any more? 05:50, 22 February 2006 (CST)
 * Done. --Rainith 06:06, 22 February 2006 (CST)
 * Woah, is this fixed now? I don't even know what I did. Gravewit 02:37, 23 February 2006 (CST)
 * I don't know what happened with the move to the new server, but MediaWiki default created a bunch of pages like MediaWiki:Sectionlink which caused the messed up characters to appear. It seems that the way to fix that is to delete those specific pages.
 * The full list of these pages is in Special:Allmessages. There are only one or two other rare messages that are still garbled up. Seems like the only way to catch 'em all is by a brute-force linear traversal. 04:37, 23 February 2006 (CST)

(Not so) Special pages
Page: Special:Specialpages

Problem: The Special pages page seems to be missing all the normal special pages. I see the Admin special pages, but none of the normal ones.

Comments: Someone else mentioned this somewhere, but I wanted to put in an official report.

Submitted By: Rainith 16:56, 12 February 2006 (CST)

Notes:


 * I get this problem too - I cannot see ANY of the Special pages (not an admin). This just seems to be since we moved to the new server... Kidburla 22:52, 13 February 2006 (CST)
 * it was me and I can't remember where. still all blankety -_- 00:06, 20 February 2006 (CST)
 * They're back 04:44, 23 February 2006 (CST)
 * Still having a problem with them. Seems I can get them to show up by refreshing the page a few times.  --Rainith 04:50, 23 February 2006 (CST)

Misfloating Rights Bar
Page: All pages on IE

Problem: The bottom bar that has the ArenaNet and MediaWiki logos is floating in the middle of the page. This is most annoying while editing because it floats exactly on top of the preview/save buttons.

Comments: We used to have this problem way back in June and July and Gravewit fixed it. Now it has resurfaced again.

Submitted By: --Karlos 02:29, 23 January 2006 (UTC)

Problem: Maybe you guys have fixed it, but this bar still show's where it used to be = on ALL pages. I can't read articles because of it. (I'm using IE 6.0)

Image: this illustrates the problem. Kidburla 05:45, 24 January 2006 (UTC)


 * I was hoping that was just me.. doh 212.158.245.101 06:06, 24 January 2006 (UTC)


 * Try use firefox,IE6 tends to do that.


 * Using Firefox is not a solution! Any idea when this will be fixed, it's a real pain.

by &amp;nbsp; to be sure that the div take all the screen's width, and IE seems to not display empty elements.
 * what about change some code:


 * Any new info on this bug? Yes, Firefox is a solution, but that's not really a solution is it, but a plug for Firefox? I have both, but some people don't want to use FireFox. Does that mean they are denied to the parts of the site that the banner is blocking? Ironic enough, the IE/site/banner bug blocks most of this section. Gares Redstorm


 * There's a missing  .  Looks like it belongs before the "  ".  One of the two divs for the sponsors section isn't closed before the next section (which is opened by the quoted div).  A friend experiencing this problem (my IE6 doesn't) said adding the closing div there fixes the floating bar for him.  I vaguely remember there being a problem with a missing div tag a long time ago.  --Fyren 20:44, 31 January 2006 (UTC)


 * This seems to be fixed since we moved to the new server.... Kidburla 22:51, 13 February 2006 (CST)


 * Can anyone confirm if this is fixed? It looks fine on IE6/PC here, but need some other testing before I'll close it. Gravewit 07:25, 20 February 2006 (CST)
 * This one is also fixed for me on IE6. --Barek 09:33, 20 February 2006 (CST)

Upload Bug
Page: Special:Upload

Problem: When uploading some files (usually with somewhat long file names (10+ characters)) I get this message: Could not copy file "/home/zeroliv/tmp/phpRAR4o6" to "/usr/home/0chroot/zeroliv/home/zeroliv/public_html/guildwars/images/0/06/BogSkaleBlighter.jpg".

Comments: Seems to happen every time I try to upload the file "BogSkaleBlighter.jpg" with another file that was having the same problem I managed to upload it by shortening the file name.

Submitted By: --Rainith 14:16, 16 October 2005 (EST)

Notes: I can not confirm that this has to do with file name length. This bug seems to happen randomly to me, with short and long file names alike. --Tetris L 01:32, 22 November 2005 (UTC)

Problem I've had the same problem, any solution?
 * See Software & Technical Issues/Bugs for a workaround.

Image loss
Page: Some images

Problem: Ok, some of the images that were in the wiki have been lost. Their filenames are there, but they are gone. As an example, check out Necrid Horseman and the image Image:Necrid_Horseman.JPG. I know I uploaded this image a few days ago and it shows it in the logs, but the image is poof, gone. The same for Shard Wolf and Drago's Flat Bow and the Arid Sea (which I fixed). Also Vigorous Spirit and Mend Ailment.

Comments: Please investigate. Files were corrupted? File were lost in the upgrade?

Submitted By: --Karlos 9:05, 17 October 2005 (EST) --Hewus 13:50, 17 October 2005 (EST)

More problem images:
 * Image:Iron Mist.png
 * Image:Mend Ailment.png
 * Image:BerserkerStance.png
 * Image:Holy Veil.png
 * Image:Ward Against Melee.png
 * Image:Purge Conditions.png
 * Image:BloodoftheMaster.png

Mis-floating Categories
Page: Previewing some pages.

Problem: Sometimes in preview, the bar showing the categories will float on top of the edit box for the article. Adjacent is an example.

Comments: This is reminicent of the old problem we had with the About Disclaimr bar. I am sorry, it does not appear consistently so I cannot pin one article where it always happens.

Submitted by: --Karlos 17:12, 1 November 2005 (EST)

Fatal Error
Page: <-web link 'cause I can't figure out how to link to an image's page w/o sticking the image itself in this page.

Problem: This is the message I get trying to go to that page: Fatal error: Allowed memory size of 8388608 bytes exhausted (tried to allocate 3200 bytes) in /usr/home/guildwiki/public_html/includes/Image.php on line 1073

Comments: I'm guessing that this file someone uploaded it too big for MediaWiki, if so it should be deleted and the uploader should re-upload a smaller sized version.

Submitted by: --Rainith 23:04, 15 November 2005 (UTC)



Image does not display
Page: Image:Armor_courtly_f.jpg and Courtly Armor

Problem: The image does not appear at all in its own page and appears as a thin line in the armor page. Yet, the image is there on the server by virtue of this page: Image talk:Armor courtly f.jpg.

Comments: I can get the image to display on the Courtly Armor page, but not on the image's page itself. --Rainith 18:44, 17 November 2005 (UTC)

Submitted by: --Karlos 18:36, 17 November 2005 (UTC)

Paypal Bug
Page: Site support

Problem: Having to go GuildWiki-less recently, I went to donate via PayPal, however after choosing Canadian Dollars I get an error at the PayPal site of "Please enter an amount greater than zero." There's nowhere for me to enter an amount and clicking on "retry" yields the same result. Help? --User:Nietha

Comments: Originally posted on User Questions.

Submitted by: --Karlos 10:27, 21 November 2005 (UTC)

Upload Error
Page: Special:Upload

Problem: I try to upload Green.jpg and get Could not copy file "/var/tmp/php9TJmy9" to "/home/guildwiki/public_html/images/0/0e/Green.jpg".

Comments: Generally, there is a work around. Upload the image to a different name then change the page. Of course if the image is used frequently, that work-around is not so useful. --Karlos 12:41, 3 December 2005 (UTC)

It is usually as simple a fix as changing the capitalization of the extention to fix it. If you were trying to upload "Picture.jpg" change it to "Picture.JPG" It would be nice if we could add info about this to the Upload page. --Rainith 02:20, 4 December 2005 (UTC)

Submitted By: 83.67.39.175 06:44, 3 December 2005 (UTC) EDIT:

Undeletable Image
Page: Image:PlantFiber.png

Problem: When I try to delete this image I get this message: Could not delete file "/home/guildwiki/public_html/images/0/04/PlantFiber.png".

Comments: I think that Freyn has run into this problem before too with other images...
 * Yes, Ahiinrt, this has happened before. This is still around.  image:Image:Armor_frostbound_m.jpg (/home/guildwiki/public_html/images/0/04/Armor_frostbound_m.jpg) has the same problem.  --Fyren 19:40, 27 December 2005 (UTC)

Submitted By: --Rainith 03:27, 4 December 2005 (UTC)

Update: It's not solved but there's a workaround. If you run into any images that cannot be deleted, put a note on either User Talk:Gravewit or User Talk:Nunix; the images have to be removed from the database manually. Before the image-page itself can be deleted. --Nunix 00:32, 8 January 2006 (UTC)

Missing email reply
Problem: Created a new user account, entered an email address and followed link to confirm email address. Clicked on button which appeared and message claimed a confirmatory email had been sent. None actually received.

Submitted By: Rhess 07:45, 10 December 2005 (UTC)

Problem Continues: Same as above. Checked my profile, my email address is correct there. Is there a problem with the mail-bot?

Submitted By: Purple Recluse 17:45, 17 January 2006 (UTC)

Comments: Anyone else have this happen recently (since the server move)? Gravewit 02:40, 23 February 2006 (CST)