GuildWiki:Request assistance

__NEWSECTIONLINK__

This article is a central point where administrators can field questions by users. This does not mean only administrators can answer questions posted here&mdash;any user that feels they can help should chime in!

Before asking your question, please read the guidelines below.


 * Read the frequently asked questions before asking something here!
 * Questions about individual articles should be posted directly on that article's talk page. To get to an article's talk page, click the "discussion" tab at the top of the article. Then, click the "+" tab next to the "edit" tab and add your comment or question.
 * Questions that need to be confidential should not be asked here. You can contact a GuildWiki admin privately with those concerns.
 * If your account has been hacked or if you have been scammed, there is nothing we can do about it.  Your only option is to contact ArenaNet support at http://support.guildwars.com.

[ Ask a question]
Please review existing questions before asking a new one. To ask a question, click [ here]. Fill in the headline with a short summary and the large text box with your question. Users will generally chime in nearly immediately.

To see old questions, please see Archive 1, Archive 2, Archive 3, Archive 4, Archive 5, Archive 6, Archive 7 and Archive 8.

Can't log in
I can't log in. When I enter my username, GW-Susan, and tab to password (or click into that field, or whatever), my name is converted to lowercase, gw-susan, and then I am not recognized.
 * What internet browser are you using? [[Image:Felix_Omni_Signature.png]] 19:03, 29 August 2009 (UTC)
 * FireFox, the same one I have always used. But, good point, will try the dreaded IE8.
 * Tried IE8, still can't get in. After asking for new password (and getting one), it tells me there is no such account (either up or lower case), which is definitely wrong as I have been contributing for over 3 years now.
 * I can see your contributions and that there's is no block on the user name; so the worst hasn't happened. If you can, try logging in from a different computer (any browser).  &mdash; Tennessee Ernie Ford ( TEF ) 23:29, 29 August 2009 (UTC)
 * Thanks for checking for me, TEF. Will try from my office computer later. &mdash;The preceding unsigned comment was added by 99.225.58.101 (contribs).
 * Well, tried again today, got in fine. No telling what happened. GW-Susan 21:53, 30 August 2009 (UTC)
 * Probably voodoo. [[Image:Felix_Omni_Signature.png]] 22:01, 30 August 2009 (UTC)

how do i take a screenshot?
Press "Print Screen" &mdash; Balistic 17:05, October 4, 2009 (UTC)

Character Switching
Is there any way to move a character from one Guild Wars account to another one? I know you can pay to have character's names changed, features changed, etc. - but if you have more than one Guild Wars account can you move one player (intact with all belongings) to your other account? Thanks
 * Unfortunately not, there is no account wide transfer of character (probably because of the difficulty of unlock transfer, and name transfer, let alone guilds and campaigns etc). The game wasn't designed for characters to be switched over from account to account  Random  Time   16:19, November 15, 2009 (UTC)

Directory Assistance
I've recently decided to make the change of running Guild Wars off of the C:\ drive and switching over to an external hard drive. So far, I've got the full Guild Wars folder that's normally contained within the Program Files folder on the C:\ drive placed onto the F:\ drive(My external hard drive.) and I'm able to run Guild Wars off of it perfectly fine. My one issue is, however, that when I want to change my build by loading a previously saved template from the Template folder, the Guild Wars game client searches within a directory that currently doesn't exist. It continues to search for the builds saved and save new builds onto the C:\ drive in a Guild Wars folder that doesn't exist. The Template folder and all the previously saved builds are located on my F:\ drive, within the Guild Wars folder that's normally on the C:\ drive, and within the Templates folder that's normally contained within that. I cannot find a way to get the client to search in the right drive, though. Any ideas other than copy-pasting my Templates folder onto the C:\ drive? I'd like Guild Wars to be fully mobile for me. - Genprey 06:12, November 27, 2009 (UTC)


 * That's more than likely due to a setting in your Windows registry that still tells GW it's installed on the C: drive. All you should need to do to fix this is download the GW installer, run it, and point it to the GW folder on your F: drive.  The only thing this will overwrite is your Gw.exe file and your registry settings - your templates, screenshots, and Gw.dat will all be retained - and afterwards, the registry will tell GW that it is now installed on F:.  &mdash;Dr Ishmael [[Image:Diablo_the_chicken.gif]] 06:45, November 27, 2009 (UTC)


 * Tried that later that night, but it's still getting the same issue. It seems to be an issue with Vista itself because when I bring the external hard drive to another computer I have that runs Windows XP everything works fine. &mdash;Genprey [[Image:Locust's Fury.jpg|20px|]] 18:05, November 29, 2009 (UTC)
 * Probably because of the way Vista protects the Program Files folder and all subfolders. A lot of software ran into that issue, and it seems that in Vista, Guild Wars tries to save and read this stuff from a "Guild Wars" subfolder in your Documents virtual directory.  I believe there's a way through Vista to change the physical location the Documents folder refers to, though transferring it to an external drive may have undesirable effects.  (And I don't recall how to do that at the moment anyway.)  Unfortunately, that may be the only option to get the Guild Wars software itself to use your external drive for that.  Another option would be to set up file synchronization of some sort if you really need them on the external drive.  Nwash  [[Image:User-Nwash-Eyes.png|link=User talk:Nwash]] 18:16, November 29, 2009 (UTC)
 * One more thought... maybe using one of the compatibility modes will trick Guild Wars into looking for the templates in the location you want? (This assumes that Guild Wars is checking the operating system version to decide where to look for and store these.  Since it works on XP, the XP compatibility mode might just work.)  Nwash  [[Image:User-Nwash-Eyes.png|link=User talk:Nwash]] 18:33, November 29, 2009 (UTC)

April Fools Day
How about, in the year 2010, for April Fools Day, you make everyone look like Smurfs?!...Smurffette's fer females of course...lets not be Rude!

Abraxis Gold
 * Unfortuantly, We are not ArenaNet or affiliated in them in any way. Nobody from ArenaNet reads this page (to our knowladge) - so your suggestion will not go to the developers of Guild Wars. You could try to talk to some ArenaNet Staff on the official wiki  Random  Time   12:51, December 6, 2009 (UTC)

Pointer issue
I am currently having an issue viewing my pointer on the screen. It still is there, because I can click, and interact. I just cannot see it to know where I am clicking. I am running windows 7, on a high def montor. OF course it ran fine on my xp computer though. So I am curious whether its a setting of mine, because I have tried changing resolutions and mouse settings, but nothing has happened. &mdash;The preceding unsigned comment was added by 66.114.178.200 (contribs).
 * Have you tried running it in a compatibility mode, say, for Windows XP? Otherwise, I'm not sure... it does seem likely that it would be related to a setting, possibly a DirectX setting, but off the top of my head, I'm not certain what it would be.  Nwash  [[Image:User-Nwash-Eyes.png|link=User talk:Nwash]] 15:11, December 12, 2009 (UTC)


 * Windows has a variety of settings that hide/unhide cursors in certain situations. More likely, the company that wrote the software for the trackpad/mouse has a control panel that also affects cursor behavior. I've found that these settings are often hidden in unexpected places...so look at things that affect the display, compatibility, and performance, as well as mouse settings and the control panel for the specific mouse/trackpad you have. The 3rd party software settings can usually be reached by going to mouse settings:advanced settings:[company name] panel, but often the route is more circuitous. Good luck. And please let us know what you find out.  &mdash; Tennessee Ernie Ford ( TEF ) 18:37, December 12, 2009 (UTC)

mouse not working
MY mouse doesn't show up on the screen but is still tangible in the game. I can click and the character responds. I just cannot see where it is. I have windows 7, recently updated from vista, and it didn't work on either. I have tried updating my directx driver, and changing my resolution and other screen settings but have come up with zero results. Please, inform me of why this is happeneing. &mdash;The preceding unsigned comment was added by 66.114.178.200 (contribs).
 * See the suggestions on the topic above, or Contact GuildWars support  Random  Time   16:35, December 13, 2009 (UTC)
 * (edit conflict) We tried giving you a couple possibilities above, but please note that we are not ArenaNet or NCSoft. This is an unofficial wiki; for official support, you will either have to use the support options on the official site or you could try to find an appropriate place to ask on the official wiki.

I have found that switching the theme of the computer for newer OS to a basic mode allows the mouse to work. Guild wars video driver is not quite compatible with all the available options allowed on Vista and W7.

Operating System
We just bought a new tower with Windows 7 - 64 bit. Will Guild Wars play on this? Thanks
 * It should do, there haven't been any widespread problems with 64 bit Operating Stystems or Windows 7 with Guild Wars.  Random  Time   22:39, December 21, 2009 (UTC)
 * Clarification: After personal testing, it works fine  Random  Time   09:21, January 4, 2010 (UTC)


 * I've played Guild Wars on two different computers running 64-bit Windows 7 with the DVD drive as the only hardware component common to both computers (unless you count various chips embedded in other parts). One used Windows 7 Home Premium, and the other Windows 7 Professional.  The game ran very well on both.
 * If Guild Wars had any compatibility problems with Windows 7, we'd probably have heard of them by now. The Steam Hardware Survey says that about 23% of people who use Steam run Windows 7, and the bulk of that is 64-bit.  While hardly a perfect snapshot of what gamers use, let alone the general public, there are quite a lot of people playing games on Windows 7, and surely that includes Guild Wars.  Quizzical 09:30, January 4, 2010 (UTC)

Pumpkin Cookie
Does the Moral Boost of 10% affect the whole party ? Or just the person using it ?--Dawn Skyfall 19:24, December 22, 2009 (UTC)


 * Only the one eating. --- [[Image:VipermagiSig.JPG]] -- (contribs) &emsp;(talk)  19:25, December 22, 2009 (UTC)

Mouse issue con't
I tried running the computer in Windows XP service pack 2 compatibilty mode with 256 color resolution yet my mouse still flickered rarely across the screen. Any ideas as to a way to fix this? I reported it to Microsoft, but knowing Bill Gates, he won't have it fixed because it'd be spending his hard earned cash. So please, if you have found a solution please inform me. &mdash;The preceding unsigned comment was added by 66.114.178.200 (contribs).
 * 256 color resolution certainly isn't necessary. What video card and mouse do you have if you don't mind me asking? [[Image:Felix_Omni_Signature.png]] 07:43, January 4, 2010 (UTC)


 * Does it happen both with the game maximized and windowed? Quizzical 08:33, January 4, 2010 (UTC)


 * Why compatibility mode? The game was originally made for XP, right?--[[Image:El Nazgir sig.png|Talkpage]]El_Nazgir 16:01, January 4, 2010 (UTC)


 * This is a continuation of above, the user is running Windows 7.  &mdash;Dr Ishmael Diablo_the_chicken.gif 16:37, January 4, 2010 (UTC)

I am using the laptop mouse, and running two 512MB nvidia hd graphics cards.I have also tried using a wireless mouse. MY computer mouse theme is the standard theme. I am running windows 7. I tried to run it in compatibility mode since it ran on XP. &mdash;The preceding unsigned comment was added by 66.114.178.200 (contribs).


 * First of all, please sign your comments by appending ~ at the end, so that it is clear who said what.
 * Don't bother with compatibility mode. Guild Wars works just fine with Windows 7.  And especially don't use the Windows XP virtualization that comes with Windows 7 Professional, as that will mess up 3D rendering.
 * It may help to say what card you're running. The amount of video memory doesn't say much, as, for example, either a Radeon HD 2400 Pro or Radeon HD 4870 could have 512 MB of memory, but the latter card is about 20 times as powerful as the former.  You say that you're running "nvidia hd graphics", which is peculiar, as Nvidia doesn't put "HD" in their video card names, while ATI has for the last four generations--and now Intel has jumped on board with that naming scheme, too.  If you don't know what you're running, you can type "dxdiag" in the Windows 7 search box, go to the Display tab, and it will tell you what you're running, or at least come pretty close to it.
 * Regardless of what card you're running, have you tried downloading the latest video card drivers? That can fix all sorts of strange problems.
 * Also, do you run the game windowed or maximized? Try the other and see if the mouse flickering occurs in both.
 * And you're running two video cards? Two Nvidia cards in SLI?  Using a laptop mouse?  Is this a gaming laptop with two discrete cards in SLI?  SLI and CrossFire can do peculiar things, so you might try disabling a card and see if that helps.  It doesn't take a very powerful computer to handle Guild Wars.  The Radeon HD 4670 in this computer (which cost $45 new after rebate) is plenty powerful enough to max all graphical settings and get around 100 frames per second.  Quizzical 07:44, January 5, 2010 (UTC)

It's dual. And I got it to work by not maximizing the window. And this is a new personal laptop I designed for gaming. They are GForece GT 130M cards. And it doesn't work on W7. It hasn't since I downloaded it. Until now, when I played in a non maximized screen66.114.178.200 04:04, January 6, 2010 (UTC)`JEWWWW04:04, January 6, 2010 (UTC)


 * Guild Wars works just fine with Windows 7. I'd suspect that you have a driver problem.  Did you upgrade to Windows 7 from a previous version of Windows?  And if so, did you replace the video card driver appropriately?
 * It's probably too late for you now, but it's typically better to have one more powerful card than two very weak video cards, unless you need to run a zillion monitors at once. Quizzical 04:55, January 6, 2010 (UTC)

Character Creation Date
Is there some way to find out exactly the date that each character was created? I know that I can type '/age' and get how long my character has been playing and how long I've been on that day. But I'd like to know when I created each of my characters.

Thank you for your time.

seighin1@att.net
 * If you /age it'll say "You have played this character for x hours and x minutes over the past x months." &mdash; Balistic 19:46, January 23, 2010 (UTC)


 * You'll just have to keep doing /age every day until the month counter ticks up, and that will give you the day portion of the character's creation date. &mdash;Dr Ishmael Diablo_the_chicken.gif 20:06, January 23, 2010 (UTC)

Updated now can't log in
I just restarted GW due to game updates and now I can't log in. The screen keeps saying that my password is wrong. I own 2 accounts and tried both, both with the same results. I went to the plaync website and reset my password but that didn't work.

Anyone else have this problem since updating the game tonight?


 * Yep, see the site notice. Regina posted about it on GWO, GWW, and GWG; unfortunately, GWW and GWG are now dead due to high traffic.  Here's the GWO thread.  &mdash;Dr Ishmael Diablo_the_chicken.gif 00:15, January 29, 2010 (UTC)


 * Phew, thanks. At least it's not just me, got me scared. Hopefully they'll have it solved soon.

I cannot find...
Where is the builds page where I can view peoples pre-made builds/read about them, talk about a bad interface!


 * Builds can be found on PvX. I believe there used to be builds hosted here but they were phased out. I don't believe it's a bad interface, just that you happened to be on the wrong site for trying to find builds. Chibi Moon Shadow  03:05, February 14, 2010 (UTC)


 * Yes, we did host builds here originally, but the work required to administer that section was detracting from the rest of the wiki, so the builds section was branched out to be its won wiki, which came be known as PvX. There is a link to PvX Wiki on the Main Page, actually - right under where it says "Builds."  &mdash;Dr Ishmael Diablo_the_chicken.gif 04:14, February 14, 2010 (UTC)


 * If you enter "builds" into the box, you get directed to the build wipe article, teh second paragraph of which reads "Many, but not all, of the the builds we wiped now reside on the PvX Builds Wiki", and it's linked, Should this be more prominent on that page? -- ◄mendel► 05:59, February 14, 2010 (UTC)

I can't login with one of my characters. My other characters login fine but "Rollin Head" the dervish gives me a "code=050" error. Can you please fix it?
 * You sir just made me smile. One second. Welcome to Customer Assistance, how may I help you? Hmmmm. I see. Well the problem sir is that we have no affiliation with Anet at all and in fact are not Customer Service. tyvm  rąʂKƴ ɖooƿɭɘş  01:01, March 15, 2010 (UTC)

Best Special Event Item Farming Locations
Special Event Items have a chance of dropping from any opponent (including animals). The Farming article lists many areas that can be farmed for Gold, Faction points or Reputation points which would provide a good opportunity for Special Event Items as well, but what areas would maximize the the rate of collection of these items for a Solo farmer, without considering gold or point farming?

I would think that Minister Cho's Estate would be good due to the abundance of animals and afflicted. I will collect kills/hour and Special Event Item drops/hour data and post it here.
 * I can't remember on the top of my head if the kills per hour includes the afflicted animals in Minister Cho's Estate (although I'd think they would). For kills per hour, you'd ideally want a group of mobs next to an explorable, in a low level zone so you could go solo, or solo with monk hero/hench, so that you maximise your drops (IIRC, special event items are immune to loot scaling). Another suggestion would be going to Istan, which is heavily populated with low level mobs, with some large groups outside outposts, most of Istan's zones are open, meaning that you could probably run around and gain agro before destroying large groups with AoE or PBAoE damage. Try Zehlon_Reach or the Plains of Jarin
 * As for how to do it I'd suggest a character with a high DPS. A nuker ele, or one with high PBAoE would be good, a Dervish might work, due to their high PBAoE. If you're doing more than one mob, it's likely that a Minion Master Necro would be effective, although you might want to sacrifice one of the party slots for a damage dealer to start your minion farm.  Random  Time   12:24, March 15, 2010 (UTC)

Earth Hour 2010
Earth Hour in 2010 comes about on Saturday 27 March and can be a global call to action to just about every man or women, each and every enterprise as well as each and every community throughout the world.

May you take part?

&mdash;The preceding unsigned comment was added by 80.67.13.32 (talk &bull; contribs) 02:07, March 27, 2010 (UTC).


 * Earth hour happens in every time zone from 20:30 until 21:30. Since GuildWiki is used from all over teh world, it is quite difficult to honor this. -- ◄mendel► 09:56, March 27, 2010 (UTC)

I can connect to guild wars if I'm hardwired to my wireless router but if I'm wireless it try's to connect but stays on the connect page. I'm running windows 7. If i try to to do anything else on internet i have no issues if I'm wireless. Only guild wars seems to be effected please help ty.

Problems connecting to guild wars if im wireless.
I can connect to guild wars if I'm hardwired to my wireless router but if I'm wireless it try's to connect but stays on the connect page. I'm running windows 7. If i try to to do anything else on internet i have no issues if I'm wireless. Only guild wars seems to be effected please help ty.
 * (This is a more detailed response that you'll get from support - I think it's a local issue, so hopefully we can solve it here, without you going there.) It could still be major packet loss due to you being too far away from your router, how far away are you? If you're not too far away, could you run GuildWars with the -diag flag. (That's normally C:\Program Files\Guild Wars\Gw.exe -diag in your run box, but might be different depending on where you installed it, 64 bit versions of windows will need C:\Program Files (x86)\Guild Wars\Gw.exe -diag) - in particular, have a look at the network paths result. In the log you get after the diagnostics at the "Checking server connectivity" - they should all say connect succeeded. If any don't, note them down. Have a look in the next session "Tracing network paths" - and see if you find one that doesn't work, you're looking for one that stops on the first stop (looking for a local IP, normally starting with 192. or 10). If it stops at a local IP, you know it's a local problem. If you can get me some of this info (which IP it stops at, and where the connection doesn't succeed), then I'll try to help you more. Random Time  12:00, April 4, 2010 (UTC)

using builds
hi there ,

i'm quite new to this site, and really like it..

but theres only one question i have at the moment..

How do i play with a build i downloaded here ?

can't seem to get them among my playable characters as well..

thx in advance if you could help me out on this...

would be grateful

grtz and keep up the great work :)

Slingshot1704 08:54, May 8, 2010 (UTC)
 * Hi!


 * To use builds you must have all of the skills unlocked. When in PvE you must buy the skill or get it as a reward. If you prefer, you can gain one (elite or non-elite) from a dead boss of the right profession, using a special skill. To get one from a boss you must at the time be the right profession (primary or secondary - doesn't matter - just be partly the right one) and have the Signet in your skillbar when fighting the boss.


 * If you wish to learn more about builds - and see a lot of them - please go here. By all means ask skill or build related questions here if you prefer. One thing I'd say is the editors here at GuildWiki may be less elitist, and so better at answering questions for you.


 * Cheers! A_F_K_sig_2.jpg A F K When Needed 15:06, May 8, 2010 (UTC)
 * I laughed when I read the pvx is elitist line. Pvx isn't elitist, they all suck and try to troll everyone else. &mdash;[[Image:MaySig.png]] Warw/Wick 22:03, May 8, 2010 (UTC)
 * Along with required skills, you'll need a weapon and armor set with particular characteristics. Make sure you have all your equipment. Bottle 21:59, May 10, 2010 (UTC)
 * Warwick, perhaps they're bad elitists, but I still think the (common) description of them is a reasonable one.
 * As evidenced by many talk pages in the build namespace. A_F_K_sig_2.jpg A F K When Needed 16:29, May 11, 2010 (UTC)

Error 58 when logging in
After playing GW from the start... now I cant log in!! give email addy, password, name of character, connecting box comes up then error 058 message anyone any ideas, tried reloading prophesies/factions/eon still no joy. cheers all Mark &mdash;The preceding unsigned comment was added by Badmark (contribs) at 20:10, 12 May 2010 (UTC).


 * 58 can mean two things: Networking error (any firewall changes lately? New router?) or corrupted gw.dat. Since you already reinstalled the whole game once, it's most likely the former. Check your firewall settings to make sure GW is granted access. --- [[Image:VipermagiSig.JPG]] -- (contribs) &emsp;(talk)  19:25, May 12, 2010 (UTC)

GW Campaigns
I have Proph.,Fact.,N.F.,E.O.N.campaigns.Are all campaigns connected so if I start in one campaign can I play through a story line from one campaign into the other campaign with one character without having to create a character in each campaign?
 * Yes, every character you make will be able to play all the campaigns on your account. Depending on where you start, you'll have to do some quests to get to the other campaigns. This article will tell you how to get to the other campaigns. --Macros 17:44, June 27, 2010 (UTC)

Eye of the north
How do i install Eye Of The North to a new computer if i have lost the code?
 * If you still have your login info (email address that you used, password, and at least one character name), once you successfully login, the remaining content (for which you have already paid) should download onto your computer. (It's several GB, so be prepared for a wait, even with DSL.) Good luck (and please let us know how things turn out.) &mdash;Tennessee Ernie Ford ( TEF ) 20:56, July 1, 2010 (UTC)


 * The only thing you'll need to install is the base GW client, which you can download from here or re-install from any of your game discs. Your account information (including all your activated product keys) is stored on ArenaNet's servers, so all you have to remember is your account credentials (email/password/character, as mentioned above) and you can log in from anywhere.  &mdash;Dr Ishmael Diablo_the_chicken.gif 21:52, July 1, 2010 (UTC)

Automated Inventory
Any hints on parsing the data stream so that character inventory items and equipped items (as well as hero equipped items) and account Xunlai chest items can be scraped to a text file. I had been keeping it up manually for major items, but that is a pain. It is sometimes difficult to recall just which character/character hero has the nifty-uber item that you need right now! &mdash;The preceding unsigned comment was added by Separ (contribs) 03:33, July 7, 2010.
 * You'd want to be very careful with anything of this nature, especially with ArenaNet's heightened state of alertness over anything that sniffs of tampering with their client/server data packets, while what you describe above implies a desire to "read-only", I'd be inclined to suggest if you really feel the need to catalogue each character's inventory, play it safe and stick with manually recording via text file or pencil/paper. (ps: Please remember to sign your comments) --Wolfie [[Image:Wolfie_sig.jpg|19px]] (talk|contribs) 03:52, July 7, 2010 (UTC)
 * You might want to leave a note here or here. -- ◄mendel► 08:15, July 7, 2010 (UTC)


 * Eh, wouldn't this more a question of overhearing someone talking on the telephone rather than tapping into the line? How would ANet even know that you were grabbing a copy of the data stream? &mdash;Tennessee Ernie Ford ( TEF ) 16:32, July 7, 2010 (UTC)
 * Having a look, might be interesting. I doubt anet would ban anyone just running wireshark (I've done that a fair few times). --  Random  Time   17:04, July 7, 2010 (UTC)


 * TEF /report RandomTime (botting). Mendel interrupts action, causing 48 damage. &mdash;Tennessee Ernie Ford ( TEF ) 17:23, July 7, 2010 (UTC)
 * Anet policy used to be that tools that don't give you an unfair advantage are no problem, even Texmod. If you're using a tool that just writes down what you read in the game chat anyway, you wouldn't have an advantage game-wise. -- ◄mendel► 18:21, July 7, 2010 (UTC)

Ruins of Morah
This mission is just too difficult to complete. The Golem quests are another group of quests I can't make any progress on even after reading the Wiki info.


 * Those are both tough to do with just heroes and henchmen. Have you tried to form a pick-up group? There are usually ppls trying to do them both. Also, if you describe where you are getting stuck, we can offer some general and specific suggestions. Sometimes, it's a small thing that can make the difference between success and frustration. &mdash;Tennessee Ernie Ford ( TEF ) 08:01, July 13, 2010 (UTC)

Strange Frames Per Second screen overlay in GW
A few times I have accidentally pressed a combination of keys and end up with a frame rate screen coming up on top of my GW screen. It is not a separate window, but a transparent overlay where the you see like a heart beat monitor running as it counts the fps. The only way I can get rid of it is to close down GW and restart the game.

Does anyone know what the magical keystroke combination is to get rid of this overlay? I have searched through all the graphis options but I can't find anything and no one in game seems to understand what I'm talking about (hope someone here will understand what I'm trying to say). I will try and get a print screen next time it happens. Thanks
 * Good day, to you, and welcome. I personally have no clue, and I think you are better of going to the "Official" wiki for this kind of problem. Also, did you consider, it could be specific to your computer, and not a Guild Wars feature? &mdash;The preceding unsigned comment was added by Arnout aka The Emperors Angel (talk &bull; contribs), who really meant to add ~ before posting at 08:45, 15 September 2010 (UTC).


 * Does it look like the one here? If so, I hope you find the keystroke combo b/c I'd love to toggle it. This one is turned on by using a command line option, "-perf", which (as the name indicates) displays performance data (including FPS) as an overlay (instead of requiring a mouse-over). I don't see any options that allow you to turn it on/off in-game nor even move it around (as you can w/most of the rest of the interface). → That would mean you've found an undocumented feature!


 * If it doesn't look like this one, then my next guess is that your gfx card includes an option to overlay gfx performance data and you should look in your Windows control panel. Regardless, please keep us posted with your findings. Good luck. &mdash;Tennessee Ernie Ford ( TEF ) 15:54, September 15, 2010 (UTC)


 * I think I know what you mean. It covers the entire screen with a number of graphs, right? I popped that in an Alliance Battle once... Try Shift+F10. (@TEF: Hotkeys has this info) --Vipermagi 16:16, September 15, 2010 (UTC)


 * Yes that's the graph thingie. Shift+F10 toggles it on an off. Phew.. thanks. I know my fingers were no where near the F10 when I've turned this on, so there is probably another key combo that will toggle it too. Khukri


 * Ah, thanks VM. (It's not adjustable in the option:control panel, as most everything else is.) &mdash;Tennessee Ernie Ford ( TEF ) 18:02, September 15, 2010 (UTC)

GWx2
I found a programme (GWx2) that allows me to run two guildwars clients at the same time on the same pc. I have 2 legit accounts, but I was wondering is this illegal? Many thanks in advance, - Malis
 * It is not illegal. It was used by Gaile Gray to run her sessions with the frog. It is, however, unsupported. If you get ripped off, lose your account, or in any other way get screwed, the guild wars helpdesk will NOT help you. But you won't because half the people here on the site use it, and I've never seen any1 have trouble with it. Arnout aka The Emperors Angel 09:45, September 28, 2010 (UTC)
 * tyvm ;)


 * I use a different program, GWMultiLaunch, but basically the same deal: Anet has no official position on 3rd-party programs other than they won't help if said programs screw you over. Unless it's a bot program, then you get reaped.  &mdash;Dr Ishmael Diablo_the_chicken.gif 13:28, September 28, 2010 (UTC)
 * Ah, Arnout, Gaile gets upset when people allege that she used GWx2. She says that she always used two different computers. I'm not really sure where that rumor got started, but I believe I've propagated it in the past. Sorry about that. [[Image:Felix_Omni_Signature.png]] 14:06, September 28, 2010 (UTC)
 * I believe I read on her page somewhere, that she confirmed that she used GwX2. It was a while back, when Rose was poking into dark corners of GW Law, and was asking whether GwX2 was allowed or not. Arnout aka The Emperors Angel 14:29, September 28, 2010 (UTC)
 * Cant seem to find it however. Awell, who cares. You can safely use it. Arnout aka The Emperors Angel 14:33, September 28, 2010 (UTC)

(Reset indent) I don't think I would say "absolutely safe" or "risk free." I would say that it's more likely that you will win the lottery and get hit by lightning than suffering an issue for running a clean-copy of GWx2. Here are the facts, as I understand them:
 * Bad News
 * No official okay: ANet has never (and will never) officially give the okay to any 3rd party tool, regardless of its utility, safety, etc.
 * Technically violates EULA: ANet has specifically said that the TOS/EULA gives them the right to ban anyone who uses a program that alters GW code; technically, most multi-launchers (including GWx2) tweak GW.exe (as it runs) to allow two copies to run together.


 * Good News
 * Never banned anyone for GWx2: ANet has never banned someone for use of any clean copy of TexMod or GWx2 (or any multi-launcher).
 * To ensure you have a clean-copy, make sure you compare the checksum of the file you downloaded with the checksum published by the author (or supporters).
 * Playing the game is ok: Gaile Gray has gone on record as saying that their anti-cheating team has no interest in going after people who are intent on playing the game without giving themselves an undue advantage. She has suggested that things like keyboard binding programs and such are ok so long as they don't allow you to manipulate a match or walk away from the keyboard and keep playing.

There are 3 ways of playing two accounts simultaneously: two do not violate the EULA at all; the other two only violate it technically (though not in spirit, as suggested above):
 * Other alternatives
 * use two computers &mdash; not even close to a technical violation (plus: ANet staff admit to doing this)
 * use a virtual machine (through Windows or various other apps) &mdash; this is 99.9% like running two machines, but off the same physical computer (ANet staff haven't admitted to doing this, but they have implied it)
 * use a multi-launcher (technically, a violation by use of a third party tool; however, no one has ever suffered for using one):
 * GWx2 (oldest, reliable, but only runs two versions; difficult to use w/texmod; must close both/restart if issue with either)
 * Guild Wars Multi-Launch (newest, runs as many copies as you like; easy to use w/tex-mod; can close any/relaunch w/o closing others; open source)
 * Maddy's GW Launcher (also runs many copies, closed source; requires connection to Maddy's server after a GW update)

&mdash;Tennessee Ernie Ford ( TEF ) 15:50, September 28, 2010 (UTC)


 * GWx2 modifies Gw.exe, GWML does not (I don't know about Maddy's, but I think it works like GWx2). GWML instead modifies the GW registry entries to point to each separate install path that you launch, then clears the mutex that GW sets, which normally prevents additional copies from running.  So GWML does not violate the EULA because it does not modify GW code.  &mdash;Dr Ishmael Diablo_the_chicken.gif 16:34, September 28, 2010 (UTC)


 * "GWML ...modifies the GW registry entries..." & "clears the mutex that GW sets" &mdash; I think ANet would read that as modifying GW code (although perhaps it doesn't change gw.exe, it does change how gw.exe works). It's also a third party tool used to launch the application. Near as I can tell from Gaile's responses, that's theoretically enough to qualify for a breach. It's not up to us to decide whether something violates the EULA; that is entirely up to ANet.


 * However, regardless, I think it's indisputable that ANet has never banned someone for using a multi-launcher (or texmod); Gaile has said so in as many words. Given the widepsread use, I doubt very much if they will ever punish people for using tools to launch multiple copies of the game...at least not without warning us far in advance. But that is subtly and importantly different from saying that multi-launchers have an official ok.


 * The question is, what will you use it for? To exchange stuff between your main and your mule account is ok; to lose against yourself in PvP is not (but that wouldn't be ok no matter how you did it). (Is that even possible with current PvP rules?) -- ◄mendel► 15:17, September 29, 2010 (UTC)


 * Sure, using GuildWars in any way that is against the rules is... against the rules. If you are using two accounts to manipulate matches or otherwise violate the EULA, it hardly matters if you are running both from the same computer.


 * BTW: i don't recall the details, but one person was asking Gaile a month or so back whether it was okay to practice against his other account). (Obviously, she said, no way!).


 * Also BTW: Gaile has said that it is okay for a second account to leech off the farming of the first (slightly ups the value of cash dropped). &mdash;Tennessee Ernie Ford ( TEF ) 15:55, September 29, 2010 (UTC)
 * Can't a second account also be used to help deathäleveling in Pre? Maybe we should make a page for this. -- ◄mendel► 21:52, September 29, 2010 (UTC)


 * Death leveling using two accounts is only marginally helpful &mdash; you have to let both party members die in order to rez (the signet only works 1x each, not enough to DL). You can use two accounts to speed up charr hunting, by leaving one toon at the gate while the other goes to skin the furballs. When done, the gatekeeping account zones, heads for the lever, and you can switch back to the main one, ready to kill again. &mdash;Tennessee Ernie Ford ( TEF ) 22:27, September 29, 2010 (UTC)
 * No, you do death level Charr, but they get more experience by killing two for one revival downtime? There may have been a catch though. -- ◄mendel► 23:13, September 29, 2010 (UTC)


 * Sure, they get 2x the XP by killing two toons. But you get half the xp when you kill them together. If you only want to LDoA one account at a time, then, yes, you reduce the time spent DLing and let the secondary toon die before getting revenge on the charr. However, since many DL sessions take hours, the benefits might be Pyrrhic (you still have to afk for a long time and now you've tied up both your accounts). I know someone who used two accounts/two computers to LDoA, so I'll ask what he did (he's also a mini-maxer, so he'll have figured out the most efficient method). &mdash;Tennessee Ernie Ford ( TEF ) 00:47, September 30, 2010 (UTC)
 * So another use is to DL charrs on one account and play on the other. Neither account has an advantage from this, so that definitely ought to be ok with ANet. :) -- ◄mendel► 08:38, September 30, 2010 (UTC)

Death leveling: Different levels
i noticed when i death level that some enemies are lvl 20 and others stay at lvl 8 or 9, i usually have 10 - 12 enemies at the res shrine at a time. is this normal?--98.86.11.155 17:16, October 2, 2010 (UTC)
 * IIRC only one creature gains the XP when you die, so it's possible that the game changes the creature that gains the XP, giving an unequal spread of levels. --  Random Time  17:19, October 2, 2010 (UTC)


 * Additionally, the higher level creature is more likely to get the exp, as it is stronger than the rest. --Vipermagi 18:06, October 2, 2010 (UTC)
 * "Prune" the level 20 enemies so that they don't steal XP from the others. -- ◄mendel► 21:02, October 2, 2010 (UTC)