GuildWiki:Software and technical issues/Bugs

Please make a note of any bugs you encounter in the wiki here. If you have a problem with the wiki's content, use the relevant talk page. If you have a problem that relates to a part of the game then you can either search for the appropriate article and discuss it on that article's talk page or you can visit the Guild Wars support site. See how to report for instructions on reporting game bugs.

Please review existing bug reports before creating a new one. To report a new bug, click here. If you add a bug not related to the wiki (such as a bug in Guild Wars), it will be removed.

When reporting a new bug, include a title, description of the problem, who is submitting it (username), and any comments about the suspected bug.

Can't find your bug? Maybe it has been resolved.

MTA Name
X-Spam-Report:  Content analysis details: 0.1 FORGED_RCVD_HELO      Received: contains a forged HELO

Received: from gamewikis.org (unknown [208.100.0.89]) by gamewikis.org (Postfix) with SMTP id 46E691BAC4C for ; Wed, 22 Nov 2006 12:23:37 -0600 (CST) Received: by gamewikis.org (sSMTP sendmail emulation); Wed, 22 Nov 2006 13:20:07 -0600

The MTA should be reporting itself as the host that it's on not an entire domain. That would be the reason for the additional spam scoring. If you have individual MTA's they would all have the "name" of the machine they are on as opposed to "guildwikis.org".

Please advise.

Thanks, ErkDog 13:46, 22 November 2006 (CST)


 * If that rule triggers when the hostname doesn't resolve to the IP, then it won't matter since the machine's FQDN won't resolve anyway. --Fyren 22:13, 22 November 2006 (CST)


 * sigh* What triggers that rule is when the HELO does not match the IP. In other words, gamewikis.org does not resolve to 208.100.0.89... it is -forged- and fraudulent.  The HELO or name of the MTA should be something that resolves to the actual IP that the MTA lives on.  It can be vagina.gamewikis.org as long as vagina.gamewikis.org resolves to the IP of the host the MTA is on.  The reverse does not have to match.  But the forward does.  ErkDog 22:40, 22 November 2006 (CST)


 * I don't think you understood what I said here and before. I don't control our DNS.  There is nothing that resolves to that IP and I can't change that.  Hence, "if the rules triggers when the hostname doesn't resolve to the IP, then it won't matter."  --Fyren 22:50, 22 November 2006 (CST)


 * No I saw it, but someone has control over the gamewikis.org DNS. So the simple answer is to 1) Change the DNS such that a host resolves to that IP.  2) Change the name of the configured MTA to match that DNS A Record. ErkDog 00:38, 23 November 2006 (CST)

So, I looked at the header of the last e-mail sent to me. The MTA is still reporting itself as "gamewikis.org." Is the MTA's name not going to be changed to reflect the actual hostname of the machine? Is there a legitimate rationale for not doing this? Please advise. ErkDog 13:35, 27 November 2006 (CST)
 * I told Gravewit to set up proper DNS/reverse DNS and hostnames before you ever said anything about mail. I told you I can't do it.  --Fyren 18:05, 27 November 2006 (CST)
 * I see, I must have misunderstood that you had already requested him to do that. The hostname / DNS is more important than the reverse part, and can be done easily. I don't understand why he would not have done it already. ErkDog 18:16, 27 November 2006 (CST)

Sender verify fail
My server's spam filters blocked the confirmation messages and threw this message:

2006-12-25 16:19:03 H=(gamewikis.org) [216.86.149.248] sender verify fail for : response to "RCPT TO:" from gamewikis.org [216.86.149.248] was: 550 : Recipient address rejected: User unknown in local recipient table


 * I've reminded Gravewit more than once to fix our DNS. He still hasn't.  --Fyren 15:39, 25 December 2006 (CST)

Main page login display
When I am logged in I can see my name, talk, preferences etc on every page but the main page. On the main page it still says "Login/Create Account".
 * I think this is your browser incorrectly caching. Does clearing your browser cache and then returning to the main page work?  --Fyren 23:26, 24 November 2006 (CST)

It's working now thanks Serialkiller 10:19, 25 November 2006 (CST)

Logging in as other users
This has happened twice to me now, both within just the past few days. I visit GuildWiki and I'm signed in as another user. Both times were random people I've never met. I have it set to auto sign me in. The first link I click resolves the issue, properly showing MY account again. But - that first link takes me to that page as that user. Meaning if I click "My Contributions," it takes me to their contributions. But once at their contributions, I'm myself again, meaning if I then click "My Talk" it takes me to my talk. I'm not enough of a WikiGuru to find some way to exploit this, but I'm certain someone is. -- Macros† ( talk / contribs ) 19:24, 2 December 2006 (CST)
 * It's a caching issue, you're not logged in as someone else. Still looking into it.  There's a little discussion on the talk page.  --Fyren 22:28, 2 December 2006 (CST)
 * Just for the record there isn't any way to exploit this. You cannot carry out any actions as the user that you appear to be logged in as. I don't think you can gain access to any of their data either.  &lt;LordBiro&gt;/&lt;Talk&gt; 06:17, 3 December 2006 (CST)
 * That's a relief, I was worried about spambots raiding the Wiki coming from multiple users at once... oh well, thanks for clarifying. -- Macros† ( talk / contribs ) 09:14, 3 December 2006 (CST)
 * I've had that problem too a few times.--[[Image:Star-small.png]] ~Edo Dodo~ [[Image:Star-small.png]] 14:57, 15 December 2006 (CST)
 * Edo, I've logged in as YOU a few times. More than once. -- Macros† ( talk / contribs ) 14:57, 16 December 2006 (CST)
 * I logged in as you once I think.--[[Image:Star-small.png]] ~Edo Dodo~ [[Image:Star-small.png]] 13:24, 20 December 2006 (CST)

I'm getting this problem too (with an empty temp internet files folder). I'm supposed to be Exiled Mat, but i see "Alreajk" --86.82.204.48 16:14, 22 December 2006 (CST)
 * Just got this on my family computer and Opera. Showed me that I was User:Think. --[[Image:Gem-icon-sm.png]] (talk) 17:12, 27 December 2006 (CST)
 * Exact same browser, exact same user. And I hope I'm wrong but I do believe you can carry out actions as that user, but not on purpose. For example, you can't just notice you're logged on as another user and think "Wow, now I'm going to ruin for this person!", since as soon as you click something you're yourself again. But I do believe it is possible to get edits through as someone else if you're unlucky. After all, it's a php script receiving the edit when you click "Save page", and the same as any other php script, that is most likely affected by the same bug since afaik MediaWiki uses the same variable globally through all their scripts. It's gotta be a very rare case though. &mdash; Galil  18:43, 29 December 2006 (CST)
 * You are not logged in as that user. You're getting someone else's cached page.  Session data is not in the page.  --Fyren 18:54, 29 December 2006 (CST)
 * That I know, I just thought page contents was the only thing that got cached, not the "user-bar" at the top (atleast not server-wise), and that user-bar, did also change. But it's been a while since I looked around in MediaWiki (or php at all for that matter), so it's entirely possible I am wrong. &mdash; Galil  19:38, 29 December 2006 (CST)
 * It's squid. --Fyren 19:54, 29 December 2006 (CST)
 * Ahh, that explains it. &mdash; Galil  20:17, 1 January 2007 (CST)

Just popped in to tell that I was USer:Runner From Hell on a school comp when not logged in. -- (talk) 14:52, 26 January 2007 (CST)

Inappropriate pictures on the wiki
http://b1.adbrite.com/iads/241.jpg

This is not really a bug, but I don't know where else to post this... I do not appreciate this semi-porn picture on the wiki. I am a concerned parent and I don't beleive my kids and myself should see this on a game-related site. I've contacted Mate1, but perhaps the wiki admins can apply some pressure as well.

Thanks, Kip


 * There is a topic to inform about any unappropriate ads in the GamiWikis Blog. (I hope Gravewit is still watching it) A link can be found somwhere, I think. --[[Image:Gem-icon-sm.png]] (talk) 14:08, 9 December 2006 (CST)

GameWikis skin display problem
Description: GameWikis skin not showing the support links from the toolbox on the left of each page.

Page: All when using GameWikis skin.

Problem: Under IE6 (will test others later from home), with the monobook skin, on the left it shows five links under "navigation" and three links under "support". When I switch to the "new" default GameWikis skin, all I see are the initial five links under navigation. The three links under support are not shown.

Submitted By: --- Barek (talk • contribs) - 17:07, 12 December 2006 (CST)


 * Sigh. I'm just going to kill the gamewikis skin.  At least now there's a good reason to kill it other than the fact that I hate it.  --Fyren 17:13, 12 December 2006 (CST)


 * \o/ --[[Image:Gem-icon-sm.png]] (talk) 17:23, 12 December 2006 (CST)
 * Btw, can you change the skin users have on their account from GameWikis to MonoBook? Or did you only change the default which new users will get? --[[Image:Gem-icon-sm.png]] (talk) 17:25, 12 December 2006 (CST)
 * At the moment, just the default. I have to manually poke the database to change user preferences, so I'm going to do that later.  I'm lazy.  --Fyren 18:02, 12 December 2006 (CST)

Firefox Display Issues
--65.95.129.92 16:29, 15 December 2006 (CST) Guildwiki has always worked perfectly in Firefox for me, and yet today when I got on the site suddenly the frames were broken, meaning the coloured blocks with links such as "builds" run into the navigation/search frame on the left, which overlap. Also, when I went to a page other than the main page, the skin disappeared completely and I was left with a text/link only page with no images. Did someone change the source code and make it firefox incompatable by accident?
 * "Frames?" What page?  --Fyren 16:45, 15 December 2006 (CST)
 * Something to do with the GameWikis skin deletion maybe? That was the cause of the issue in this thread.  --Rainith 16:57, 15 December 2006 (CST)
 * Yes it is looking completely borked in Firefox for me also. Like it's been reverted back to a skin from 1990 or something. Looks normal in IE though.

Image:BorkedGuildWiki.gif — Biscuits (talk contribs) 17:06, 15 December 2006 (CST)

Looks like the style was changed. Followed instructions in thread Rainith posted and switched back to MonoBook skin, now everything is fine. There must be a way to set that on the server so everyone doesn't have to do it manually. — Biscuits (talk contribs) 17:13, 15 December 2006 (CST)


 * Which skin was selected before you switched to monobook? Gamewikis?  --Fyren 17:14, 15 December 2006 (CST)
 * Classic. — Biscuits (talk [[Image:Biscuit.png]] contribs) 17:16, 15 December 2006 (CST)
 * Was it gamewikis a few days ago? --Fyren 17:30, 15 December 2006 (CST)
 * I really don't know. If it was, it looked exactly the same as monobook. — Biscuits (talk [[Image:Biscuit.png]] contribs) 19:21, 15 December 2006 (CST)
 * I had this issue a few days ago, to solve it i cleared my private data, under tools, click them all except the saved passwords. Xeon 05:37, 17 December 2006 (CST)
 * I'm guessing that fixed it because your GuildWiki cookies got deleted, so it had to load up your preferences again. The old cookies must have contained some data that got screwed up when the GameWikis skin was deleted, which was corrected by either re-selecting a skin, or deleting your cookies :) — Biscuits (talk [[Image:Biscuit.png]] contribs) 13:01, 17 December 2006 (CST)

Guildwiki is messed up
When I click on Elite skill capture for Nightfall, it takes me to "recent changes", instead. &mdash;The preceding unsigned comment was added by 68.32.63.125 (contribs).
 * Try pressing F5 to clear your cache. What browser, have you tried another browser? &mdash; Skuld 09:40, 18 December 2006 (CST)
 * Thank you that took care of the problem........cant say I like the layout changes under quick access links.......it looks very basic and bare.
 * - Lyssa Swiftblade &mdash;The preceding unsigned comment was added by 68.32.63.125 (contribs).
 * What changes under quick access links? There haven't been any significant changes to those pages in quite a while. --- Barek (talk • contribs) - 11:47, 18 December 2006 (CST)
 * Please go to your preferences and report what your skin is set to, but don't change it (if you don't mind, changing it to monobook if it's something else should make things look normal). --Fyren 12:19, 18 December 2006 (CST)

It tells me Taltosh(Grendich Courthouse) has the skill Verata's Sacrifice which is not true. -DMMK &mdash;The preceding unsigned comment was added by 67.185.0.101 (contribs).

A Suggestion for a better user interface
Hey guys,

I can't say I love GuildWiki enough -- It really is one of the best websites that is game related which I have come across in my many years of computer gaming.

I am writing to describe a "feature" rather than a bug, but I couln't find the best suggestion box, so I used this area of the website.

I have a simple suggestion which I believe would make your site even more valuable than it is today. This idea just dawned upon me tonight and I don't have time nor the energy to focus efforts on your site, but you might want to take the suggestion -- or you might want to throw it out the window like an old banna peel that turned black due to complete disneglect.

You have maps which show all of the different areas in GW -- and I have not found much better anywhere on the planet. But -- as I was researching today how to do what I would like to do within the GW world, I found that your maps are somewhat limited in that they show particular areas but they don't show where the portals lead to.

I believe it would be a KILLER addition to your site to have someone go through your images of the world and add the linked portions of the world as a name to each portal on the image you currently have stored for each area of the world.

I would be happy to contribute to this effort if your website would like to extend the effort to add to your information in this respect.

If not -- because your website literally runs itself and your community is overwhelming, then that is ok too, but I wanted to write in as a gaming and game programming vet of 25 years to let you know that your site is "the bomb" and I cannot believe how much intuition and influence you people have over so many people. You really should should start to look for outside advertising or other ways to expand your "super" potential.

Thanks for listening!

-Jim R.


 * Not sure what you're suggesting, exactly. There's some people working on something vaguely related at Interactive map project, but I don't know if that's still going somewhere.  Which maps are you talking about?  Do you mean just editing the images or what?  --Fyren 00:13, 27 December 2006 (CST)

Display bug in Charmamani
The map location picture partially "blocks" the view of the table
 * Doesn't seem to be happening to me. — Jyro X [[Image:Darkgrin.jpg]] 12:07, 29 January 2007 (CST)
 * I'm guessing it might have to do with the resolution that your monitor is set at. What resolution are you running at?  --Rainith 15:27, 29 January 2007 (CST)
 * Sorry, I edited the impacted article earlier this morning to fix this, but had to leave quickly and forgot to respond here. This morning I shrunk the map image on that page based on the bug report.  At its original size, at smaller resolutions, the map would overlap part of the table. --- Barek (talk • contribs) - 16:01, 29 January 2007 (CST)
 * Anytime something is floated, bad things happen if there's not enough room for all the content. It's not a MW problem. --Fyren 20:05, 29 January 2007 (CST)

Section Line under Header not showing
Description: Section Lines under Headers do not appear.

Page: Any page w/o a TOC.

Problem: The first section header, if there is nothing before the header, has no line underneath the text.

Submitted By: &mdash; Rapta   (talk|contribs) 18:31, 29 January 2007 (CST)

Comments:

Not sure why this is happening, if it's a Wiki problem or something wrong with my browser. Seemed ok yesterday though. &mdash; Rapta   (talk|contribs) 18:28, 29 January 2007 (CST)
 * Only seems to affect the first header, and when there's no TOC, it seems. &mdash; Rapta  [[image:Rapta_Icon1.gif|19px]] (talk|contribs) 18:29, 29 January 2007 (CST)
 * After testing - it appears that this only happens if the header is the top-most item on the page. If there's a TOC, or even a   inserted to add a space, then the horizontal line shows correctly.
 * For testing, I'm currently using Win 2000sp4, IE6. But, I can try other browsers from home (although my guess is MW, and not IE, still worth mentioning what everyone is using). --- Barek (talk • contribs) - 18:52, 29 January 2007 (CST)
 * Right now, using Win XP MC SP2, IE6. &mdash; Rapta  [[image:Rapta_Icon1.gif|19px]] (talk|contribs) 18:54, 29 January 2007 (CST)
 * I can't tonight - but you may want to poke through the release notes for MediaWiki v1.8 and 1.9. On Sunday GuildWiki was upgraded from v1.7.1 to v1.9.1. --- Barek (talk • contribs) - 18:57, 29 January 2007 (CST)
 * It does appear to only happen in IE6. Not sure what changed yet, but it's probably due to the default CSS.  --Fyren 21:30, 29 January 2007 (CST)

Another picture bug
I uploaded a picture for The Darksong today and it seemed fine but when you click to zoom it(kind of neccecery for spears) it shows a weird blown up looking verision of the old one, i tried to reupload it but it was the same...:(--Blade (talk|contribs) 16:13, 30 January 2007 (CST)
 * Your local system has cached the image. Hold "CTRL" while clicking the refresh button on your browser - that should force your system to not use the cached version, but to use a fresh download from the site instead. --- Barek (talk • contribs) - 16:15, 30 January 2007 (CST)
 * Thanks that fixed it :)--Blade [[Image:smallscout.png]] (talk|contribs) 16:17, 30 January 2007 (CST)

S..l..o..w..
Anyone notice slowdown on the wiki today? Anyone know why? It's got me worried it may be a repeat of last time... O.O Could be me though but this is me checking to see if others are experiencing the same. --  Vallen Frostweaver  15:01, 5 February 2007 (CST)
 * Reacting a bit slowly to me too. --[[Image:Gem-icon-sm.png]] (talk) 15:11, 5 February 2007 (CST)
 * Well, I tried to start the crusade that I have been waiting to get to for a long time, but after deleting the first few images I gave up. Each page loads so slowly. --[[Image:Gem-icon-sm.png]] (talk) 15:30, 5 February 2007 (CST)
 * Slow for me all of yesterday and today. — Biscuits (talk [[Image:Biscuit.png]] contribs) 17:10, 5 February 2007 (CST)
 * Seems fine again now. — Biscuits (talk [[Image:Biscuit.png]] contribs) 07:30, 8 February 2007 (CST)
 * same 58.107.53.89 18:28, 7 February 2007 (CST)

Today I couldn't access the wiki at all for an hour or so as the pages didn't load. -- (talk) 07:45, 8 February 2007 (CST)

I still don't see anything wrong at our servers. I've been refreshing recentchanges multiple times an hour since I woke up about 13 hours ago. I personally haven't experienced slowness so I don't think it's on our host's network's end. Anyone experiencing slowness might want to try doing a trace to gamewikis.org and seeing if there are problems like high ping or packetloss mid-route. --Fyren 07:51, 8 February 2007 (CST)
 * No worries Fyren. It apears the lag monster has vacated the premises this time.  I've been on  for over an hour and it looks good now.  No lagging but I'll post again here if it comes back.--[[Image:VallenIconwhitesmall.JPG]]  Vallen Frostweaver  08:08, 8 February 2007 (CST)
 * I'll check ping and packetloss the next time the wiki slows down for me. --[[Image:Gem-icon-sm.png]] (talk) 08:34, 8 February 2007 (CST)
 * Funny... it's slow again (and has been fow an hour or so)... it has to be something to do with traffic. Early morning here it was fine but not now.  I wouldn't mention this recurring slowness if it wasn't something new - not to mention others are experiencing it too.--[[Image:VallenIconwhitesmall.JPG]]  Vallen Frostweaver  13:26, 8 February 2007 (CST)
 * I don't think it's related to traffic as I have had slowness in the hours when wiki has the least visitors. --[[Image:Gem-icon-sm.png]] (talk) 13:31, 8 February 2007 (CST)


 * Major slowdown for me on GuildWiki off-and-on all week, and at all hours of the day/night from multiple pcs using different internet providers. I've tried multiple sites in both .com and .org domains, and no other sites seems affected.
 * I started some tasks earlier today here and just gave it up due to the horrendous slowdowns. I suspect if it can't be resolved soon, it'll spur migration of people to the official wiki.  Sadly, I can't reach the official wiki from this PC due to a local firewall, so I'm pretty much S.O.L. on wiki participation at this point. :-(  --- Barek (talk • contribs) - 13:51, 8 February 2007 (CST)

Another detail that may be of use. I can't even click the "back" button on my browser without it having to reload the page s..l..o..w.. as well.--  Vallen Frostweaver  14:27, 8 February 2007 (CST)
 * Atm wiki lags like hell for me, but ping is normal and packetloss 0%. Hmm... --[[Image:Gem-icon-sm.png]] (talk) 17:13, 8 February 2007 (CST)
 * I'm not experiencing the lag at present but I ran a trace anyways. I'm currently getting about a 40ms response time from gamewikis.org with zero packet loss on ping (approximately the same response time from trace) If you attempt to compare times I'm in the Central Time Zone of the US so you can approximate the number of hops it takes to get to the server.  Lojiin 17:19, 8 February 2007 (CST)

I did some further checking and sometimes squid's reported response times are spiking. Not sure what's causing it since numbers for CPU, memory, and hits/usage aren't out of the ordinary. As a shot in the dark, I restarted squid. Keep posting if you think things are slow. (I still haven't noticed slowness; some people I asked have, some haven't.) I might end up upgrading squid to see if that helps, but that'd mean a little downtime. --Fyren 05:59, 10 February 2007 (CST)


 * Earlier today I attempted to access GWiki but the server timed out, giving a generic The Page Cannot Be Accessed message. That was...hmm...three hours ago maybe. Now, I loaded up GWiki but it took like 5 minutes just to reach Main Page. Once I'm actually on it seems to speed up a little bit, however I'm not even going to bother logging in because in general things are really quite slow and I'm always hovering on the edge of another timeout. Thankfully I already ported some of my common reference materials off Wiki, so I'm not totally in the dark...but, as it is I can't work on any of my Wiki rewriting projects...or make that new template. :( 24.6.147.36 21:46, 10 February 2007 (CST)


 * Connection timing out frequently now. Ping and traceroutes seem fine though. — Biscuits (talk [[Image:Biscuit.png]] contribs) 12:25, 11 February 2007 (CST)
 * Just did something that probably put the hard drives through a workout. We might end up swapping the drives around in our servers to better fit usage, but again, that'd end up causing downtime.  I'll post when we know.  --Fyren 13:13, 11 February 2007 (CST)


 * VERY slow, both from work (which routes through a corporate proxy in Europe), and from home (which uses comcast in the USA). No other sites affected.  I haven't tried as an anon to see if that helps - but logged in it takes a LONG time for pages to load, and about 5% of the time they simply time out with a generic page could not be loaded message (NOTE: took two tries to post this because the connection timed out). --- Barek (talk • contribs) - 13:23, 11 February 2007 (CST)

Server clock
Why does it seem that the server's clock is always running slow? Currently it appears to be ~ 8 minutes slow for me. I checked my preferences to make sure it wasn't a time zone offset or something like that (I don't have it set to -7:52 or anything). Obviously this isn't a huge issue, but it is one that seems to be ongoing and we've had issues where the clock has continuously lost time before so I'm kinda curious. --Rainith 06:42, 10 February 2007 (CST)
 * It's not using NTP since every time I ask Gravewit if our host has its own NTP server he doesn't respond and I forget about it, so like any other computer, it drifts. --Fyren 07:50, 10 February 2007 (CST)

Can't Stay Logged In
Each time I log in, I can remain so for about 2-3 pages before the status disappears, and I'm asked to log in again any time I try to edit a page or upload an image. I have cleared my browser cache and made sure cookies are enabled, but for some reason it just won't keep me logged in. The status seems to appear and disappear randomly, as occasionally I will be shown as logged in again after several minutes of browsing. Can anyone offer advice? 66.82.9.54 13:38, 11 February 2007 (CST)
 * It asks you to log in when you edit a page? I haven't been editing much today, but I haven't noticed anything.  Anyone else?  --Fyren 13:50, 11 February 2007 (CST)