GuildWiki:Wikia staff noticeboard/Resolved2

__NEWSECTIONLINK__ The Wikia staff noticeboard is intended as a way to alert Wikia staff of issues which need their attention. This place should not be confused with the Admin noticeboard.


 * If you have a problem with the wiki's content, use a relevant talk page. Content problems added here will be removed.
 * If you are having issues with the game, use a relevant talk page or use ArenaNet's Guild Wars support site. See how to report for instructions on reporting game bugs. Guild Wars problems added here will be removed.

To create a new request, add a new subheading (you can do it by clicking the "leave message" tab near the top of the page), providing a neutral, concise, and signed summary of the issue. It is suggested that any other users involved in an issue should be informed of its discussion here.

Can't find your request? Maybe it has been resolved.

HTML errors
The page Template:Valid_XHTML_1.0 was valid when I wrote it. It no longer is.

Even on Monobook I get 27 errors, many of those on lines that have wikia-ads.wikia.com on them. Could you pass a hint to your web designers that URLencoding URLs is a good thing?

Monaco is, of course, beyond the pale with more than 100 errors. --◄mendel► 17:37, 30 July 2008 (UTC)


 * Holy shit, my userpage got 104 errors from the ad code. That's insane.  [edit] Oh, guess I should check it with the correct skin - only 27 on Monobook, but still...  &mdash;Dr Ishmael [[Image:Diablo_the_chicken.gif]] 17:56, 30 July 2008 (UTC)


 * I have filed a ticket on this issue. --KyleH (talk) 19:33, 19 August 2008 (UTC)


 * The issue has been raised on Wikia Central's watercooler as well, so I'm surprised there hasn't been a ticket on it yet. But then again I was disappointed when sannse posted that the techies didn't think that was a problem (it might be the cause of the Opera glitches, we don't know). So it's good to know the issue won't get lost, thank you. Now if I could reproduce the glitch that sometimes causes pages to come up raw (I always notice because it starts madly opening empty tabs on FF2 - I must configure it to treat text/x-wiki differently...)... --◄mendel► 23:04, 19 August 2008 (UTC)


 * Yeah ... I may have just overlooked the original ticket, but I created a new one anyway. Sannse's response, however, is probably accurate.  I have documented the bug so it will be added to the queue to be fixed, but other fixes and enhancements will probably remain higher priority than this, so it's really hard to tell when (or even if) the engineering team will have the resources to devote to fixing the HTML. --KyleH (talk) 23:17, 19 August 2008 (UTC)

strange, FAIL bug
I keep trying to SUBST: Warwick onto Template:Warwick for a test, and it saves, but the edit I made refuses to show up in RC, the history, and it still doesn't exist. Bug imo. &mdash; Warw/Wick 18:29, 2 August 2008 (UTC)
 * What is the exact wikitext you are trying to save into the page? It could be that after it subst:s everything, the final product has 0 difference from the previous version and it gets treated as a null edit.  &mdash;Dr Ishmael [[Image:Diablo_the_chicken.gif]] 19:20, 2 August 2008 (UTC)
 * try, it wont work D:. &mdash;[[Image:MaySig.png]] Warw/Wick 19:57, 2 August 2008 (UTC)


 * Why wouldn't it? You're substing a page containing onto itself, thus it only shows  . That's all that is on the page, so there is no more to show. I really can't see the problem. --- [[Image:VipermagiSig.JPG|Ohaider!]]--  (s)talkpage  20:50, 2 August 2008 (UTC)
 * doesn't include the namespace, so it automatically puts it to mainspace. . &mdash;[[Image:MaySig.png]] Warw/Wick 20:52, 2 August 2008 (UTC)


 * The page Warwick contained too. --- [[Image:VipermagiSig.JPG|Ohaider!]]--  (s)talkpage  20:53, 2 August 2008 (UTC)
 * Check the history. I didnt add that. When I was testing, it contained Hi. :p &mdash;[[Image:MaySig.png]] Warw/Wick 21:19, 2 August 2008 (UTC)

 : . Happy nao? (T/C) 03:14, 3 August 2008 (UTC)


 * Can you describe the steps I need to take to replicate this problem? I think I understand the gist of the problem, but I've been having trouble making it happen myself. --KyleH (talk) 22:08, 5 August 2008 (UTC)

extra linebreak on last header
http://guildwars.wikia.com/wiki/Candysmith_Marley?showads=1 shows an extra linebreak after the "Trivia" heading that isn't there in preview (and shouldn't be there). Tested with firefox 2 in monobook and monaco. --◄mendel► 11:15, 8 August 2008 (UTC)


 * This was either an intermittent problem, or the issue has been resolved - I don't get the error this morning, anyway. --◄mendel► 05:47, 11 August 2008 (UTC)


 * When I checked the link the first time, I saw the bug, and then it disappeared after I looked at the edit code (didn't do anything, just looked) and opened the article again. *shrug*  RoseOfKali [[Image:RoseOfKaliSIG.jpg]] 17:17, 11 August 2008 (UTC)


 * This was caused by the ad that is sometimes displayed at the bottom of the page. That ad has been disabled Wikia-wide for the time being, so line break is gone now (for the time being at least). --KyleH (talk) 19:34, 19 August 2008 (UTC)

The Database dump is missing information
The database dump at http://wikistats.wikia.com/dbdumps/gwguild/pages_current.xml.gz is incomplete. Several articles lack article text that is in the online database. This hurts us because I have been running scripts to find pages that are eligible for some maintenance tasks, and of course the dump can't serve its intended function.

Examples: The database dump is limited to    Digger 131904 1352891 2008-08-04T23:35:18Z M.mendel 761251 minor reword for consistency across monsters &lt;div id=&quot;wikia-credits&quot;&gt;&lt;br /&gt;&lt;br /&gt;&lt;small&gt;From GuildWiki, a Wikia wiki.&lt;/small&gt;&lt;/div&gt; The comment from my latest update is there, but the page text is completely absent.
 * Digger


 * http://guildwars.wikia.com/index.php?title=Image:Assassin_Deldrimor_Armor_F_dyed_back.jpg&action=raw&ctype=text/css

The database dump for Image:Assassin_Deldrimor_Armor_F_dyed_back.jpg does not have these two lines. As you can see, the text tag, where these two lines should be, just has the wikia credits that wiki appends to all text tags. For many images, the article text is there. Image:Assassin Deldrimor Armor F dyed back.jpg 158925 1353065 2008-08-05T03:06:41Z Dr ishmael 444266 &lt;div id=&quot;wikia-credits&quot;&gt;&lt;br /&gt;&lt;br /&gt;&lt;small&gt;From GuildWiki, a Wikia wiki.&lt;/small&gt;&lt;/div&gt;

Image:ArdenothOakenshield.jpg 10274 1175650</id> 2008-02-14T00:47:34Z Isk8 410451</id> <text xml:space="preserve">Pic of Ardenoth Oakenshield &lt;div id=&quot;wikia-credits&quot;&gt;&lt;br /&gt;&lt;br /&gt;&lt;small&gt;From GuildWiki, a Wikia wiki.&lt;/small&gt;&lt;/div&gt; See also GuildWiki_talk:Image_attribution_project/list. ''My first guess? The slave database server that the dump is made from is not synched properly.'' --◄mendel► 05:35, 11 August 2008 (UTC)
 * For comparison, an article that has its correct text in the database is Image:ArdenothOakenshield.jpg.


 * Hi, I've asked JSharp to look into this. -- sannse (talk) 19:02, 11 August 2008 (UTC)
 * The latest current_pages.xml.gz of 21 August is still unusable because of the same problem. I believe it omits the text (just the text, revision info & comments are there) of every page that's been edited after July 23rd or thereabouts. This is really disappointing, as there are a few projects that could really use the updated page lists that I create by running simple programs on the dump - and for article groups that have 5000+ pages, like our bestiary, doing it online is just not feasible. --◄mendel► 00:40, 23 August 2008 (UTC)

Unable to edit pages
I'm not sure what was changed, but the page editing function seems to no longer work. Obviously, this is a very bad thing for a wiki. Clicking either "Save page" or "Show preview" shows a completely blank page as the preview, no matter what my edit was. It did this yesterday, too, and I didn't try to make any edits in the few days preceding yesterday. I've tried rebooting the computer, as well as clearing my cache and restarting my browser. Neither seemed to have any effect. I normally use Opera 9.51. I had to switch to a different browser to make this edit, which is quite a nuisance.

On another note, after logging in, it would be nice if pop-up box to log in closed on its own. Instead, it just sits there covering part of the screen after I log in. I have to close the box on my own and then reload the page for it to show me as logged in. Quizzical 14:47, 15 August 2008 (UTC)


 * Seems like Monaco just doesn't work with Opera?
 * In FF 2, I have none of those problems. The log-in box closes, Show Preview and Save changes works... That's really weird tbh. --- [[Image:VipermagiSig.JPG|Ohaider!]]-- (s)talkpage  15:08, 15 August 2008 (UTC)


 * It worked just fine with Opera until earlier this week. And yes, I'm having to use Firefox to make edits, which is a pain.  Quizzical 17:49, 15 August 2008 (UTC)

new section talk page stuff
When added a new section, you put in the name of the new section in a separate feield. that field is called "Subject/headline" The words subject/headline are above and centered over that box and between them are links to edit summery and stuff. this doesn't seem like the right place for this label. It should be in front of or at least directly above and left justified over that box. Otherwise, its very difficult for a new user to know what that box is for. &mdash;<font color=#ff44aa>♥ Jedi ♥ Rogue ♥ 04:59, 17 August 2008 (UTC)
 * This appears to only screw up for logged in users. When I change my skin to monaco, it's as jedi describes, but if I then log out it's fine, with the words "Subject/Headline:" in front of the box instead of above it.  &not; Wizårdbõÿ777  ( talk ) 06:13, 17 August 2008 (UTC)
 * Hmm, when I look at the "new section page" using &useskin=monaco, everything looks peachy. Can't be the Monaco customization that's screwing it up somehow, can it?
 * Anyway, on another note, can we add our s&f template to "More help" on Monaco's "editing tips" widget somehow? --◄mendel► 08:18, 17 August 2008 (UTC)
 * I'm not able to replicate this as a logged-in user. Can someone screenshot it?  As for the editing tips: right now, those are not editable on a per-wiki basis.  It is an enhancement that we are considering for a future release; however, right now it is not available. --KyleH (talk) 19:39, 19 August 2008 (UTC)

Update on login problems
Hi all, just an update on last week's login problems. It seems that the issue was with the cache, the way the server sends stored page to your browser to save on database effort. The problem was, it was sending pages that showed you as logged out - even though you were actually logged in. That's why there were some strange effects with edits showing as logged in when your browser didn't agree.

It took a while to work out why this was happening, but we think that should be cleared up now. I'm still seeing a problem that I have to log in when I come back to Wikia... but while I'm on the site it's stable.

There is still a problem with Opera, which is likely to be related but is harder to pin down. Sorry about this all you Opera users.

I'll let you know if I hear any more news from the technical team on this -- sannse (talk) 08:27, 18 August 2008 (UTC)


 * This is good news, thank you. --◄mendel► 09:22, 18 August 2008 (UTC)

Server lag
You know the server is lagging badly when clicking "save" results in an edit conflict with yourself. And of course uploading the image resulted in another self-ec. --◄mendel► 22:17, 19 August 2008 (UTC)
 * Yeah, we're aware of it and are working on it. --KyleH (talk) 22:22, 19 August 2008 (UTC)

Redirects
When you're redirected, the "Redirected from" message is missing, and that's rather annoying/troublesome. Recall that vandal who redirected to Special: pages? Well, this is like it. Baed. --- -- (s)talkpage  16:59, 21 August 2008 (UTC)
 * Still works for me... maybe it's just you Viper? Searched for lag last night, and it latency shows the redirect. I am noticing that the redirect note pops up after the page loads... -- [[Image:Isk8.png]]   I~sk8   (T/C) 19:10, 21 August 2008 (UTC)
 * Not just him. Doesn't show for me either. [[Image:Rsz_PLSig.jpg‎]] 19:14, 21 August 2008 (UTC)
 * I'm pretty sure it's a skin-specific bug - I see the "(Redirected from ___)" message on New Monaco, but not in Monobook. &mdash;Dr Ishmael [[Image:Diablo_the_chicken.gif]] 20:43, 21 August 2008 (UTC)
 * Nor me, monobook --Gimmethegepgun 20:44, 21 August 2008 (UTC)
 * Most strange, I believe it was still there 24 hours ago. I use Monobook. --◄mendel► 22:48, 21 August 2008 (UTC)
 * Oh good, I thought it was just me. I noticed this last night. I use monobook too. --Macros 11:31, 22 August 2008 (UTC)

Sorry about that all, we are trying out an extension that fixes the problem of the URL showing as the redirected page rather than the target page. It seems to be working well on the wikis it's been tried on, but isn't ready for general release yet. Not least because, as you saw, the redirect text doesn't show on Monobook. It's been turned back off now, so all should be back as it was. -- sannse (talk) 17:15, 22 August 2008 (UTC)


 * Confirmed, I'm seeing the redirect message again. &mdash;Dr Ishmael [[Image:Diablo_the_chicken.gif]] 17:27, 22 August 2008 (UTC)


 * Is there a page or forum where you announce maintenance work like that? --◄mendel► 17:44, 22 August 2008 (UTC)


 * I'm in the process of setting one up now :) We have a way to send talk page messages out to everyone, but that's generally a bit over the top for most changes. We use the Wikia mailing list or Central Forums at times, but again not ideal - most people don't see them.  We try to visit key wikis to leave info on community pages, but that's not easy to do as we grow.  And all in all there are many places, none of them good.
 * So my idea is to add a newsletter that's automatically updated on all wikis at Wikia, probably at Project:Wikia Newsletter. It will look something like this (that's just a first draft though) and will hopefully mean a lot better communication over all wikis.  I'm getting some first feedback on the idea and how I've laid it out, then I'll trial it on a few wikis.  Then... we'll see how it goes! -- sannse (talk) 19:36, 22 August 2008 (UTC)
 * Suggestion: Put it in a template on central wikia that we can transclude to our wiki(s) to a place where we see fit (e.g. at the top of this page). That we, we always have an updated status on what's ongoing right here (unless interwiki transclusion is cached too much?). --◄mendel► 00:07, 23 August 2008 (UTC)

Error 503 Service Unavailable
Do Not Want. Or is it just because I am using Vista and IE? (T/C) 19:04, 24 August 2008 (UTC)


 * Argh, sluggishness... Anyways, I just had 5 consecutive 503's, and I use XP/FF. Cobalt also reported this error on his talk page, however, he had a different Error no.. --- [[Image:VipermagiSig.JPG|Ohaider!]]-- (s)talkpage  19:13, 24 August 2008 (UTC)


 * It's Wikia - I got one of those errors on Wikia Central earlier, and all Wikia wikis have been excruciatingly slow ever since yesterday afternoon or so. &mdash;Dr Ishmael [[Image:Diablo_the_chicken.gif]] 19:15, 24 August 2008 (UTC)
 * PS I got a 503 trying to post that, but apparently it still got saved because I ec'ed myself just now when I tried saving it again. &mdash;Dr Ishmael [[Image:Diablo_the_chicken.gif]] 19:17, 24 August 2008 (UTC)
 * Is Wikia ever NOT having problems? Also experiencing it... I first saw it and I thought someone crashed the wiki or something :P -- [[Image:Isk8.png]]   Isk8   (T/C) 19:41, 24 August 2008 (UTC)
 * I was too late, you managed to complain before me! Wikia has been s-l-o-w for me, too, but for looong time(distance between it's datacenters relative to me??), but yeah, 503s and slowness today more than ever. [[Image:VazdeSig.png]] 19:51, 24 August 2008 (UTC)
 * I'm just using multiple tabs right now to somewhat view the wiki at normal speed... bout all I can do other than wait 30 sec - 1 min for every page to load -_- -- [[Image:Isk8.png]]  Isk8   (T/C) 19:54, 24 August 2008 (UTC)
 * And now everything's somewhat normal for me, generally <5 second load times. &mdash;Dr Ishmael [[Image:Diablo_the_chicken.gif]] 20:55, 24 August 2008 (UTC)


 * It's been 5-15 seconds (depending on the size of the page) for me a few days. Nothing changed, except the Errors became more frequent as we QQ'ed about it. Back to normal now, tho. --- [[Image:VipermagiSig.JPG|Ohaider!]]-- (s)talkpage  21:01, 24 August 2008 (UTC)


 * Hey ... just wanted to let you know that we're aware of the problem and our engineers have been working on it since this morning. I'll let you know if I learn anything new. --KyleH (talk) 21:53, 24 August 2008 (UTC)

Question Regarding Widgets
Moved from GuildWiki_talk:Community_Portal.

Not sure if this is where I should be asking this, but I can't figure out any better place :P. Getting good use out of the widget tools that have been put in place, but there is a major annoyance regarding the watchlist widget. It doesn't show new watchlist pages as bolded like in your regular watchlist. This makes the tool pretty much useless. Is there any way that we would have for it to bold new entries in the widget sidebar? --   I~sk8   (T/C) 23:54, 21 August 2008 (UTC)
 * Yeah that's one of the widgets that had potential, but the limitations makes it useless. I would consider moving this to teh Staff Noticeboard for the Wikia techs to deal with. -User:PanSola (talk to the [[Image:follower of Lyssa.png]]) 23:43, 22 August 2008 (UTC)
 * Thanks for the suggestion Pan. -- [[Image:Isk8.png]]  Isk8   (T/C) 02:21, 25 August 2008 (UTC)

Polls?
I'm using Firefox 2, and I can vote on a Poll as much as I like. The downside? My vote doesn't count. --- -- (s)talkpage  10:16, 25 August 2008 (UTC)
 * That's okay Viper, you're still valuable. --Macros 11:46, 25 August 2008 (UTC)


 * I feel so much better now.. --- [[Image:VipermagiSig.JPG|Ohaider!]]-- (s)talkpage  11:49, 25 August 2008 (UTC)