GuildWiki:Wikia staff noticeboard/Resolved2

The Wikia staff noticeboard is intended as a way to alert Wikia staff of issues which need their attention. This place should not be confused with the Admin noticeboard.

Issues that Wikia staff cover

Issues that GuildWiki's Administrators or Bureaucrats cover

Technical issues (server problems, MediaWiki extensions, etc) Inappropriate advertisements (gold ads, flashing animation, automatic playing music etc.) Note: If you are reporting a bad ad, please include the full URL that the ad links to by right-clicking on the ad link, clicking "Copy Link Location" or "Copy Shortcut", then pasting that link in to your message. Be sure to report bad ads at GuildWiki:Wikia staff noticeboard/advertisements. Demotion of Bureaucrats and Admins Admin/Bureaucrat issues when none of them are active for an extended period of time (measured in days, not minutes).

Policy violations (including vandalism, revert wars, etc) Protect/Unprotect requests Promotion of Admins and Bureaucrats General wiki interface

• If you have a problem with the wiki's content, use a relevant talk page. Content problems added here will be removed.
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To create a new request, add a new subheading (you can do it by clicking the "leave message" tab near the top of the page), providing a neutral, concise, and signed summary of the issue. It is suggested that any other users involved in an issue should be informed of its discussion here.

Can't find your request? Maybe it has been resolved.

Ad bug

Image:Wizardboy Ad Bug.jpg. It appears that a banner ad is appearing where the google ads normally would. Most of the ad gets hidden behind the page body. You can see the html used to generate it in the firebug window in the picture, if that helps. ¬ Wizårdbõÿ777(talk) 01:56, 18 July 2008 (UTC)

Is this still happening? I can't seem to replicate the bug anymore. --KyleH (talk) 17:49, 23 July 2008 (UTC)

Did you know....

That $("wikia_header") is null? Because firebug yells at me about it on basically every page :( ¬ Wizårdbõÿ777(talk) 09:04, 23 July 2008 (UTC)

I'll file a bug report on that. It probably has something to do with GuildWiki's custom version of Monobook. --KyleH (talk) 17:49, 23 July 2008 (UTC)

I also occasionally get an error saying that "this._getCurrentBrowser() is null". It usually doesn;t show up immediately - I only seem to have it show when I've been looking at the same page for a while. ¬ Wizårdbõÿ777(talk) 23:23, 23 July 2008 (UTC)

Second ad in page body on long page

The Championship Trophy page has a google ad at the top and another one down at the Wintersday Tournament Trophy, which totally messes up the layout there (I have a screenshot, but I'm not logged in atm). I thought there was supposed to be only one ad per page in the body? --mendel @ 84.128.228.43 17:04, 29 July 2008 (UTC)

On longer pages, there is a second ad at the bottom of the page (and occasionally one below the fold on the sidebar). The second ad can be either a box ad or a banner. If it's a box ad, it appears after the last section header. If it is a banner, it will appear below the content. The collision detection should, however, prevent page-breakage ... on that page, it should have created a banner instead of a box. I'll pass that info along to the tech team. --KyleH (talk) 17:13, 29 July 2008 (UTC)

Ah yes, right now it's a banner, not the box, but where that was is Winterfest Championship Trophy </span></h2><!-- adserver=L FAST_BOTTOM 590 --><div id="adSpace1"></div>. Not nice at all. Does that mean we have to add a dummy section header to each page now? The banner ad adds its own header to the page, which is not nice at all either. --84.128.228.43 17:17, 29 July 2008 (UTC)

Yeah, I saw the box too ... that shouldn't be happening because of the "This trophy is no longer on display." box which conflicts with it. I'll check to see why that is happening. We added the dummy section header based on community feedback--to make it clear that the advertisement is separate from the rest of the content. Is that not preferable? That can be styled using CSS if you want it to appear differently (or not at all). --KyleH (talk) 17:28, 29 July 2008 (UTC)

HTML errors

The page Template:Valid_XHTML_1.0 was valid when I wrote it. It no longer is.

Even on Monobook I get 27 errors, many of those on lines that have wikia-ads.wikia.com on them. Could you pass a hint to your web designers that URLencoding URLs is a good thing?

Monaco is, of course, beyond the pale with more than 100 errors. --◄mendel► 17:37, 30 July 2008 (UTC)

Holy shit, my userpage got 104 errors from the ad code. That's insane. [edit] Oh, guess I should check it with the correct skin - only 27 on Monobook, but still... —Dr Ishmael 17:56, 30 July 2008 (UTC)

load time

Load time for pages and saving pages is agonizingly slow lately. Especially at night. Its frustrating enough that I'm tempted to switch over to the other wiki when I need info while doing missions in PvE. And if I'm having issues, so must other users. What's up? —♥Jedi♥Rogue♥ 08:32, 2 August 2008 (UTC)

I've been getting that too, as well as a lot of "Database locked" errors for the slaves to catch up to the master. I had never seen that before a couple days ago, and now I'm seeing it at least twice a day. Definitely something Wikia's sysadmins should look into. —Dr Ishmael 15:09, 2 August 2008 (UTC)

More than weeks ago, the database got locked so the slave servers could catch up ,too. Highly annoying :< --- -- (s)talkpage 15:20, 2 August 2008 (UTC)

strange, FAIL bug

I keep trying to SUBST: Warwick onto Template:Warwick for a test, and it saves, but the edit I made refuses to show up in RC, the history, and it still doesn't exist. Bug imo. — Warw/Wick 18:29, 2 August 2008 (UTC)

What is the exact wikitext you are trying to save into the page? It could be that after it subst:s everything, the final product has 0 difference from the previous version and it gets treated as a null edit. —Dr Ishmael 19:20, 2 August 2008 (UTC)

try {{SUBST:{{PAGENAME}}}}, it wont work D:. — Warw/Wick 19:57, 2 August 2008 (UTC)

Why wouldn't it? You're substing a page containing {{SUBST:{{PAGENAME}}}} onto itself, thus it only shows {{SUBST:{{PAGENAME}}}}. That's all that is on the page, so there is no more to show. I really can't see the problem. --- -- (s)talkpage 20:50, 2 August 2008 (UTC)

{{PAGENAME}} doesn't include the namespace, so it automatically puts it to mainspace. Wikia staff noticeboard/Resolved2. — Warw/Wick 20:52, 2 August 2008 (UTC)

The page Warwick contained {{SUBST:{{PAGENAME}}}} too. --- -- (s)talkpage 20:53, 2 August 2008 (UTC)

Check the history. I didnt add that. When I was testing, it contained Hi. :p — Warw/Wick 21:19, 2 August 2008 (UTC)

{{NAMESPACE}}:{{PAGENAME}}. Happy nao? (T/C) 03:14, 3 August 2008 (UTC)

Can you describe the steps I need to take to replicate this problem? I think I understand the gist of the problem, but I've been having trouble making it happen myself. --KyleH (talk) 22:08, 5 August 2008 (UTC)

wtf...

"As a anti-spam feature, you have been restricted from using this feature too many times."

After moving 2 pages. So I herd we can't move pages nao? — Warw/Wick 20:47, 2 August 2008 (UTC)

wait 2 minutes. problem solved.. NEXT -{[ PUL ]}- 09:34, 3 August 2008 (UTC)

What happens when people need to move things because of GW:ULC (which a lot of was done in the very recent past)? That would piss me off beyond belief. --Shadowcrest 23:26, 3 August 2008 (UTC)

Yeah, page moves are rate restricted because they're the most difficult to clean up due to vandalism. It looks like the default limit is 2 moves in 5 minutes. Users with the sysop or rollback flag appear to be exempt from the rate limit, so if you have someone who needs to move a large number of pages, it may be a good idea to grant them the rollback flag. --KyleH (talk) 22:20, 5 August 2008 (UTC)

Log in form bug

In IE6, the login form does not display for me. I've tried changing my IE security settings every which way, but nothing seems to work. It's probably still a problem on my end, since no one else has reported this yet, but I'd think the login form should display no matter what. —Dr Ishmael 17:16, 3 August 2008 (UTC)

Upgrading to IE7 fixed it. Wikia should still look at fixing the login page to work correctly in IE6. —Dr Ishmael 21:59, 3 August 2008 (UTC)

This problem only appears to be happening on GuildWiki, so I think it's a javascript or CSS problem. I have IE6 installed at home, so I'll try to take a closer look at it tonight. --KyleH (talk) 22:21, 5 August 2008 (UTC)

ok, I implemented a fix for that and a few other issues to the Monaco CSS on GuildWiki. I discovered a few more IE6 bugs as well while I was doing it, so I'll be looking to fix them as well in the next few days (but I'm done spamming Recent Changes for the time being). --KyleH (talk) 23:23, 6 August 2008 (UTC)

"Keep me logged in on this computer"

Doesn't work quite right. This has been the case since a while before the skin change. I use primarily IE7, but it also happens in Firefox. guildwars.wikia is set as my homepage, and whenever I first open a page, it opens Main and shows me as not logged in. After I simply click a few links, I'm magically logged in again, without ever having to type in my username and pw. So... uh... huh? O_o RoseOfKali 19:05, 3 August 2008 (UTC)

It works fine for me, FF 2 user. I have my "homepage" as the tabs opened at shutting down, so it shows exactly where I left off, including being logged on. (it's in Extra (the tab before Help) -> Options -> First tab -> 3rd from the top Dropdown menu. I have a Dutch version, so I don't know how it's called in English ^^' --- -- (s)talkpage 19:18, 3 August 2008 (UTC)

Wild guess: could this be because the user databse server lags? --◄mendel► 19:32, 3 August 2008 (UTC)

Dunno... I'd login and say "remember my password" and close the page. Open the Main page again > logged off. Click a random link > logged in again... *shrug* Guess nobody knows. I wouldn't even bother with it except if it wasn't for the fact that about half the time the logged off part makes me see Monaco... *cringes* RoseOfKali 19:46, 3 August 2008 (UTC)

I used to have this problem long before the skin upgrade. Home page set to main page, and I would always appear as not logged in when opening firefox, until I tried to go to another page, then yes, magically logged in. Setting my browser home page to recent changes fixed that. Seems to be something with the main page that somehow causes that little glitch. -- I~sk8 (T/C) 02:28, 4 August 2008 (UTC)

Interesting. O_o I'll try that, thanks. RoseOfKali 21:04, 4 August 2008 (UTC)

I have this exact problem. It started when GWiki moved to Wikia servers. --Macros 22:16, 5 August 2008 (UTC)

Still working on identifying the source of this issue. I'll let you know as soon as I find something out. --KyleH (talk) 22:23, 5 August 2008 (UTC)

Don't know if it was supposedly resolved or not, but it's been doing it to me today. Twice I've had to log in, and the second time I hadn't even closed the tab that GuildWiki is in, though the first time I had restarted my comp --Gimmethegepgun 04:16, 14 August 2008 (UTC)

It's happening to me too, although I just put my skin to Monaco (because I forgot why I dislike it), so I can't be sure if that's the cause.Entrea [Talk] 04:22, 14 August 2008 (UTC)

This is now happening regardless of what page I visit except my userpage for some reason. FF3, monobook. Cress Arvein 04:38, 14 August 2008 (UTC)

It finally got me too - seems like it will "forget" that I'm logged in after ~15-20 minutes of inactivity. I'm not having any trouble as long as I keep making page requests. —Dr Ishmael 04:54, 14 August 2008 (UTC)

Yeah, figured it was just me getting the feeling it logs you out or whatever after inactivity --Gimmethegepgun 05:33, 14 August 2008 (UTC)

More info from me: My "home page" is Recent Changes, and it works fine when I first load it, but if I click a link to another page, it screws up. It also screws up whenever I close and restart Firefox (3.0.1). Tried clearing my cookies and logging in fresh, it still screws up. —Dr Ishmael 05:53, 14 August 2008 (UTC)

Semi-related: if I open GuildWiki in certain time interval after the last time I logged out (some hours), it will appear that I am logged in, even if I'm not. Then if I log in, it says I am not logged in, but I really am. IE6 (I think). (T/C) 06:30, 14 August 2008 (UTC)

Here's how it works: Wikia tells your browser (IE/FF/whatever) to remember your username and your (encrypted) password. They're called cookies and they expire at a moment wikia tells your browser. Right now that date is set to one month in the future, so every month you have to log in by typing in your username and password, becouse your cookie was destroyed by your browser. For me, this is working just the way it should (use ff1). -{[ PUL ]}- 09:13, 14 August 2008 (UTC)

No, the way it is supposed to work is for the cookie expiration to get extended when you log in before the month is up. Anyway, wikia has set some cookies for .wikia.com and some for guildwars.wikia.com, and especially the __utm? cookies appear in both, so it may depend on which of these cookies get set first and by whom. I usually open the wiki through the search bar, so I assume that makes the cookies be set in the correct order. The order may vary as the skin loads content from wikia and guildwiki, and some of that is even loaded by Javascript, so processor load may be a factor here. Untangling the cookies (i.e. using non-conflicting names) might solve the issue. If I was Derik, I'd add "Wikia suck" and point to their technicians being fine with HTML errors. --◄mendel► 09:32, 14 August 2008 (UTC)

Never had a problem with gwiki logging me out before, but it did this morning RandomTime 10:28, 14 August 2008 (UTC)

So it wasn't just my computer logging me out today? --- -- (s)talkpage 10:31, 14 August 2008 (UTC)

Seems like it RandomTime 10:46, 14 August 2008 (UTC)

I had exactly the same problem as Kali before the skin change - and after it remember me doesn't seem to work at all - i don't get magically logged in anymore if i click on links, something to do with using monobook when logged in and that disgusting thing when not, perhaps?-- - (Talk/Contribs) 11:07, 14 August 2008 (UTC)

New ad report page

Bad ads used to be reported here, now Randomtime made Wikia staff noticeboard/advertisements. --◄mendel► 19:32, 3 August 2008 (UTC)

I'm having second thoughts - might be best to change back - any opinions either way? RandomTime 18:35, 5 August 2008 (UTC)

We should make a decision fast, because the link on the sidebar is wrong if the page stays there. --Shadowcrest 22:16, 5 August 2008 (UTC)

I'm all for moving it back here. --◄mendel► 22:21, 5 August 2008 (UTC)

My thought was that wikia wouldn't have it on their watchlists or if they have some non-watchlist watchlist it wouldn't work. Moving it here wouldn't be a problem. --Shadowcrest 22:22, 5 August 2008 (UTC)

I have both on my watchlist, so whichever you would prefer to use is fine with me. I should also mention that officially, the instructions for reporting bad advertisements is located at this help page. That's really the quickest way to get them removed because the email goes straight to the person responsible for removing the ad. --KyleH (talk) 22:25, 5 August 2008 (UTC)

Unable to select text in new Monaco skin

See GuildWiki_talk:Suggestions/Navigation#Text_Selection. I don't know if this is supposed to be a feature (as the poster suggested, it might be an anti-vandalism measure) or if it's a bug, but either way I can see how it would be extremely annoying. —Dr Ishmael 16:41, 7 August 2008 (UTC)

There are somethings wikia can change, for everything else there's monobook! RandomTime 16:52, 7 August 2008 (UTC)

I can select just fine in Firefox 2 when I open a page with ?useskin=monaco (my preference is monobook). --◄mendel► 17:33, 7 August 2008 (UTC)

Then it's another IE-specific bug. (My shoepuppet is logged in through IE with the new Monaco skin, so that's what I checked.) Oh, and ?useskin=monaco doesn't load our custom css/js, so that may not always be a valid alternative to actually selecting the skin from preferences. —Dr Ishmael 17:47, 7 August 2008 (UTC)

extra linebreak on last header

http://guildwars.wikia.com/wiki/Candysmith_Marley?showads=1 shows an extra linebreak after the "Trivia" heading that isn't there in preview (and shouldn't be there). Tested with firefox 2 in monobook and monaco. --◄mendel► 11:15, 8 August 2008 (UTC)

This was either an intermittent problem, or the issue has been resolved - I don't get the error this morning, anyway. --◄mendel► 05:47, 11 August 2008 (UTC)

When I checked the link the first time, I saw the bug, and then it disappeared after I looked at the edit code (didn't do anything, just looked) and opened the article again. *shrug* RoseOfKali 17:17, 11 August 2008 (UTC)

Linking to a specific subheader

Apparently doesn't work right. Anyone know what I did wrong when linking to room descriptions here? (It's the first note)-- (Talk) (Contr.) 09:01, 10 August 2008 (UTC)

Don't link to 2 headers, lol. The_Deep_%28mission%29#Aspect_of_Depletion_.28Room_4.29 is correct, and you used The_Deep_%28mission%29#Area_by_Area_Walkthrough.23Aspect_of_Depletion_.28Room_4.29. Lrn2wiki? :P --- -- (s)talkpage 09:41, 10 August 2008 (UTC)

Huh?-- (Talk) (Contr.) 14:45, 10 August 2008 (UTC)

The Deep (mission)#Aspect of Depletion (Room 4) is correct - you only use the specific header that you want to link to, no matter what level of header it is. You tried writing the link using both the first and second level headers, which is unnecessary. —Dr Ishmael 15:52, 10 August 2008 (UTC)

I usually copy the link off the Table Of Contents and delete the first part of the URL (up to and including wiki/). --◄mendel► 16:52, 10 August 2008 (UTC)

The Database dump is missing information

The database dump at http://wikistats.wikia.com/dbdumps/gwguild/pages_current.xml.gz is incomplete. Several articles lack article text that is in the online database. This hurts us because I have been running scripts to find pages that are eligible for some maintenance tasks, and of course the dump can't serve its intended function.

Examples:

• Digger

The database dump is limited to

  <page>
    <title>Digger</title>
    <id>131904</id>
    <revision>
      <id>1352891</id>
      <timestamp>2008-08-04T23:35:18Z</timestamp>
      <contributor>
        <username>M.mendel</username>
        <id>761251</id>
      </contributor>
      <minor/>
      <comment>minor reword for consistency across monsters</comment>
      <text xml:space="preserve"><div id="wikia-credits"><br /><br /><small>From [[wikia:c:guildwiki|GuildWiki]], a [[wikia:|Wikia]] wiki.</small></div></text>
    </revision>
  </page>

The comment from my latest update is there, but the page text is completely absent.

• http://guildwars.wikia.com/index.php?title=Image:Assassin_Deldrimor_Armor_F_dyed_back.jpg&action=raw&ctype=text/css
  == Licensing ==
{{Screenshot}}

The database dump for Image:Assassin_Deldrimor_Armor_F_dyed_back.jpg does not have these two lines. As you can see, the text tag, where these two lines should be, just has the wikia credits that wiki appends to all text tags. For many images, the article text is there.

  <page>
    <title>Image:Assassin Deldrimor Armor F dyed back.jpg</title>
    <id>158925</id>
    <revision>
      <id>1353065</id>
      <timestamp>2008-08-05T03:06:41Z</timestamp>
      <contributor>
        <username>Dr ishmael</username>
        <id>444266</id>
      </contributor>
      <minor/>
      <text xml:space="preserve"><div id="wikia-credits"><br /><br /><small>From [[wikia:c:guildwiki|GuildWiki]], a [[wikia:|Wikia]] wiki.</small></div></text>
    </revision>
  </page>

• For comparison, an article that has its correct text in the database is Image:ArdenothOakenshield.jpg.

  <page>
    <title>Image:ArdenothOakenshield.jpg</title>
    <id>10274</id>
    <revision>
      <id>1175650</id>
      <timestamp>2008-02-14T00:47:34Z</timestamp>
      <contributor>
        <username>Isk8</username>
        <id>410451</id>
      </contributor>
      <minor/>
      <text xml:space="preserve">Pic of Ardenoth Oakenshield
{{screenshot}}<div id="wikia-credits"><br /><br /><small>From [[wikia:c:guildwiki|GuildWiki]], a [[wikia:|Wikia]] wiki.</small></div></text>
    </revision>
  </page>

See also GuildWiki_talk:Image_attribution_project/list. My first guess? The slave database server that the dump is made from is not synched properly. --◄mendel► 05:35, 11 August 2008 (UTC)

Hi, I've asked JSharp to look into this. -- sannse (talk) 19:02, 11 August 2008 (UTC)

Glacial Gauntlets

← moved to Template talk:Common armor art gallery

Template:Showhide box

I can't see the Show/Hide box when using Monaco, both with and without the "monobookization" customization. I see them in monobook. --Shadowcrest 02:04, 13 August 2008 (UTC)

Could you name a page that this happens on? When I test it, I see it. The box relies on Javascript, if you turn that off, you can't see it. --◄mendel► 06:17, 13 August 2008 (UTC)

It works again. I hate my computer. --Shadowcrest 14:56, 13 August 2008 (UTC)