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I received this quest during the Yuletide festival and it came up in my quest list under Festival Event Quests! ( 07:14, 29 December 2010 (UTC))

I think this happens to the characters who have not done any War in Kryta missions, quests, etc. I saw it on my Assassin and Necro. Ariyen 07:46, 29 December 2010 (UTC)

Also it is in fact "A Good Deed." with a period at the end. Kaede 01:04, 16 January 2011 (UTC)

Quest gone forever if you've done War in Kryta?[]

I have this quest, and 'talked to Gwen', now it says find Lt. Thackery outside Eye, but he's not there. I completed War in Kryta, so is this quest now gone forever (i.e., I cannot complete it)? GW-Susan 00:25, 12 April 2011 (UTC)

and, oh, I don't have Gwen in my party when I look.
I'm not very familiar with the GW:Beyond stuff, but it might be that you have to complete Hearts of the North as well, to make Thackeray re-appear. --Vipermagi 12:30, 12 April 2011 (UTC)
I'd check the official wiki if I was you, they have a lot more documantation. I have no character in your position, so I can't help you. Arnout aka The Emperors Angel 13:51, 12 April 2011 (UTC)

It seems like you lose access to this quest once you "unlock" the Keiran/Gwen dialogues in the HoM. What I think happens is that these activities are supposed to be linear as per the Ebon Vanguard Allies umbrella, but if you unlock the dialogues by a means other than this quest (e.g. finish EotN or the Wintersday quest), you will then lose access to this quest as it's no longer needed to start the WiK chain. I currently have 3 characters who should be eligible for the quest but are not able to obtain it (all 3 have done the Wintersday quest already and are helping Keiran with the picnic items). However I can't be 100% certain and it's strange that no one else has noticed it. The other wiki also offers no insight. 18:15, 14 December 2012 (UTC)